"I've only ordered keychain flashlights from Best Offer Buy, but my experience from my two orders was a very good one. Both of my orders shipped from Hong Kong, but they arrived relatively quickly. If you're not in a hurry to get your items tomorrow, it's definitely worth saving some money.

Transaction was simple. Customer service responded quickly to me. "

"I live in South Africa, and ordered 4 x 2 Pin Plug AC Power Saving Night White Lights from them. I paid with Paypal, and the whole transaction was a really pleasant one...

Items arrived in South Africa within 7 days, and were exactly as described.

The price was VERY cheap, and shipping costs also very cheap. The lights work great!!

I will buy from BestOfferBuy without any hesitation again in future.

Thanks

Robbie Stewart "

"Promptly shipped and just as advertised!"

"A month later still haven't received goods. If unable to supply the product, they shouldn't advertise it - or take you money!"

"The web site provided NO indication that my order would be sent from Hong Kong. If I had known that, I would have placed the order with another vendor. The merchandise turned out to be of poor quality. Of the eight 1 GB flash drives I received, five (i.e. 62.5%) were defective in that their built-in indicator lights did not work! Shoddy merchandise on top of slow delivery. Never again!"

"I spent £60 for two broken products which for all I know are fakes with no internal components. I have also noticed they have listed the same purple laser product I purchased at £41.47 & £24.16! That’s nearly half the price I paid, I feel completely cheated.

They should also rename the “blue” lasers to purple because it is false advertising, blue lasers are a great deal more unique and expensive. Blue operates in the 473nm spectrum and purple in the 405nm spectrum so they aren’t blue lasers.

Not only that but the laser pen looks second hand and it came in a case for a different product, no battery and the on/off button is dodgy. The batteries they recommended are too big because the screw on battery cap won’t close leaving a 5mm gap. I had to buy an expensive AW battery from the UK costing me £13 that would allow it to close but only because the + nub will decompress which permanently damaged the battery so I can no longer return it.

I have tried everything sending lots of emails even including a video of the damaged goods. They won’t send a replacement unless I spend more time and money sending the broken items back to Hong Kong. They have said if I send a receipt they will refund the postage but after their poor service I don’t trust them not to screw me over again.

This is a video I sent to BestOfferBuy hoping that I wouldn't have to spend more time & money sending the faulty items back:

http://www.youtube.com/watch?v=dl3smYwRMTA

The items are:
50mw Blue Laser Pointer which is actually purple (405nm)
UltraFire 3.6 / 3.7V Battery Charger Model: WF-139

I would only recommend buying something from this website that you don’t mind wasting your money on. I hoped I would get lucky but I completely regret buying from them after the trouble I have had dealing with them. Trying to resolve concerns with them takes forever a very frustrating experience.

If you are lucky they will reply in 3 days but only with a scripted reply no matter what you say in your email. If you do buy something make sure you are prepared to spend weeks sorting out the order. Ask yourself are you willing to return it all back to Honk Kong and hope that eventually you might get your money back.

Chris, a very unhappy customer who feels completely cheated.



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EDIT

I have since filed a dispute with paypal and a few days later i was advised that they would return the funds for my purchase. I subsequently received the funds back into my paypal account and later my bank.

Bottom line if you do buy from them remember that you get what you pay for, its cheap for a reason.

Thank you for the refund eventually BestOfferBuy.
------------"

"RUN FOR THE HILLS!!!
If only I had done my homework and read this website before I ordered from BestOfferBuy.com, I would have saved myself a boatload of hassle. I ordered the e7 headphone amp off this website ($80!) and after several days of eagerly running home to see if a package had arrived with my name on it, I began to give up. I've contacted them, but I've heard no response. The 5-12 day shipping has turned into 16 days and counting. At this point I just want to get my money back and go somewhere else to purchase this item. Whatever you do, DO NOT BUY FROM THIS SITE!!!"

"AVOID THESE SCAMERS! Don't waste your money on these cheap items. I paid for a 16gb MP4 PLayer and was sent a 8gb. They requested a picture of the item when I complained which I sent. They promised to contact me in 1-2 business days and I'm still waiting. The Player doesn't play videos as advertised, freezes often, charger sent doesn't fit US electric sockets. Paypal served as a conduit for this scam and they were not willing to help me recover my money. Paypal says they do not have their information(phone number etc). Beware don't take the bait of the cheap price tags and the free shipping. I rarely write reviews but I think this may help someone out there. BEWARE!!!"

"Never received (now 5 month). I write in "Contact Us" - no answer. I have lost 10.99 USD. "

"Brilliant - I ordered 3 lots of items - 2 of them were in excellent quality, whereas the 3rd was of slightly lower quality - BoB sent me a free better quality replacement, without asking for the original product back.

I will be buying more from them!

Sateesh Batas (Hounslow, Middlesex, West London, England)"

"I have placed my order on January, 22nd. Total 249,69$. Has received my order in Russia on March, 5th. Instead of 15 positions I have received in 12 total cost 72,59$ 3 items has been damaged. Long term of delivery has arisen because of Russian post and customs. On March, 23rd I have received 177,1$ back. The support service answered all my questions. The seller has fulfilled the promises.It is very a pity to me that I have not received all goods.
"

"On Feb 16, a Tuesday, I place a small order shipped for free. Order processing is supposed to only take 1-3 business days and free shipping should take 5-12 business days. I have no idea if or when it shipped as the only update I received was when I logged on to my account. It is now March 12 and the mail has come.... no package. I absolutely would not recommend them, nor will I ever purchase anything from them again."

"They took three weeks, cashed my money and then told me the item was out of stock. I asked for a refund which they promised but didn't happen. The account now says "refunded". UPDATE: Finally after another email I have received my refund!"

"Very good shop! I ordered 2 times from Germany and the items arrived very fast! I am completely satisfied!!!"

"AVIOD AVIOD AVIOD
Purchased a TV-Out docking station for my iPhone, when arrived it never worked, requested an RMA number within the 30 days of purchase only to discover it was going to cost ME almost as much to send the item back as it actually cost.
This company have been very unhelpful and have sold me a product which is not fit for the purpose they advertised it for. DON'T BUY FROM THEM"