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Product & services pricing
4.15/5
Chance of future purchase:
4.43/5
Shipping & packaging:
4.35/5
Customer service:
4.30/5
Return/Replacement policy:
4.32/5

5/5

2021-04-27

CyberPower PC

"great value and solid performance. plenty of space to upgrade in the future."

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1/5

2021-04-23

Best Buy Clearwater, FL - Happy Town

"first went to the Clearwater Best Buy on April 20 to purchase a specific USB cable, one that I am not familiar with. The computer department was quite busy, I could see that. I chose what I thought to be the correct one but wanted to verify that with an associate. I found a rep climbing a stair/step ladder to retrieve something from the overhead. I tried to ask him and was told "Sir, you'll need to wait. I'm with a customer". He didn't even turn his head, let alone greet me. I went ahead to the cashier hoping I had made the right choice. The cashier, a black girl, did not say a word until I said hello to her and then she still didn't say anything. She did look up at me. After a few seconds I asked her if she greeted customers and she kind of grunted hello but still didn't even tell me the total amount just 'insert your card". As I left I just took a look around the store at associates and they all truly looked miserable. Even though we knew better, a few hours later we decided to return to shop TVs. We were helped by Joey, a nice guy that had a great product knowledge and really seemed to want to help us. Against our better judgement, we were able to come to a deal for an LG tv and soundbar, a package deal to save a little money. Joey began to write the deal and suddenly discovered the soundbar that we all had agreed to was no longer available. He could sub a lesser product for $ 50 more or we could purchase a step up for an additional $ 150. We asked for the manager and after a wait Dane(?) appeared and would only repeat what Joey had said even though the deal had been offered by Best Buy and accepted by us.. There was no budging. While Dane was still there we asked if we could speak to a different manager so they called Brandon. When Brandon arrived he simply tapped the screen of the sales monitor and left. The guy didn't even look at us. This is the third time in eight years that this Best Buy store and tried what I call "bait and switch" tactics with us, that's why we were reluctant to come back. First was an iPad, second was a phone. The final ending to this story is we left after about an hour of trying to purchase what they had agreed to sell. They missed a $ 2500 sale but we kept our money in our pocket."

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1/5

2021-04-22

Extremely disappointed

"Had an appointment set up for a remote starter repair and backup camera installation. Received a call on appointment day after waiting at least two weeks. Basically telling me that they could only do one or the other but he was very enthusiastic about encouraging me to cancel my appointment. So I did and I called the complainant line. Was told I would get a call back it’s been another three weeks of waiting and still no call back. Seems to be a culture and status quo to treat people like this set from the management team at the Spanish spring store in Reno NV. Wish we could give the auto department and that store management no stars. "

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5/5

2021-04-21

Great PC

"It was hard to find a good gaming pc but finally got one.

Great work by bestbuy and cyberpower
"

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5/5

2021-04-21

Great experience.

"Good price for an amazing product."


3/5

2021-04-19

No more online orders for me with no reason

"All was fine a few years ago but now I cant place an order with shipping to my house."


5/5

2021-04-17

Fast Delivery Great Product

"The PC was shipped on time delivery was quick. No damages to my PC. "

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5/5

2021-04-16

CyberPowerPC - Gamer Master Gaming Desktop

"Great gaming PC, very affordable and easy to set up!"

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5/5

2021-04-06

good

"bought a pc and it was good and runs amazing fps in games "

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5/5

2021-04-05

Awesome !

"they were very helpful with the perches and very friendly as well i couldnt be happier ! "

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5/5

2021-03-22

awesome pc

"Wwas a great pc for the price that i payed. would recommend to other people"


5/5

2021-03-11

Delivered in no time

"Ordered this online on wednesday night and it was delivered to my front door by monday afternoon. This was available at store but i was in no rush for it that is why i ordered it online. "

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5/5

2021-03-10

Best Gaming System!!!

"Very friendly Employee helped me purchase my product. Helped me get a great price. Got it shipped to my house very fast and helped me save a lot of money. Also sold me the best gaming system I ever got."

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5/5

2021-03-03

awesome

"best costumer service iv had since covide 19 started. "

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5/5

2021-02-23

Great PC, Great Price

"Great PC for a Great price, makes my old one feel like a potato. The sales reps were all great in helping me find what i was looking for."

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