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Product & services pricing
4.48/5
Chance of future purchase:
4.68/5
Shipping & packaging:
4.80/5
Customer service:
4.69/5
Return/Replacement policy:
4.69/5

5/5

2020-12-31

ibuypower in best buy

"pretty good ibuypower pcs definitely recommend buying ibuypower pcs from there"

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5/5

2020-12-30

Game On!

"Great PC. Looks Amazing. Runs Quit. No issues so far. Games Look amazing!"

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5/5

2020-12-29

CyberPower PC

"I purchased a Cyberpower PC from best buy and my overall experience was great. The first PC (AMD Ryzen) graphics card wouldnt display to my monitor, and after taking it back to best buy I was given a full refund and allowed to purchase another Cyberpower PC with the 2060 super graphics card. Once the 2060 super arrived the Pc started up like a gem. Graphics are amazing and I would definitely recommend to anybody looking to dive into the pc gaming world, such as myself!"

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1/5

2020-12-28

Disorganized!

"We purchased an oven from them back at the beginning of November. It was to be delivered before Christmas. Kept getting delayed delivery messages all the while they were pinging our credit card. Online chatted and talked to them on the phone. Both times they assured me it would not be cancelled was just delayed. Got a contractor scheduled to install. They cancelled the order on December 24th. Wouldn't have been upset if they had just said we can't get it and stopped pinging our credit card. Instead we couldn't order something else because they told us it was going to be delivered or they weren't going to cancel the order. Stinky service!"

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5/5

2020-12-27

Beyond expectations!

"Me husband ordered this online as a Christmas gift for me. I was blown away and still am! Shipping was good.
The PC is gorgeous, quiet and fast. I love that I can change the LED colors. I love that the USB ports, 3.5mm jacks, power button, etc are all on top of the unit within easy reach. No more bending down to see the ports at the bottom of the front of the case. The components are beyond satisfactory, and every day, I can't wait to power it up!
"

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3/5

2020-12-26

Best Buy at its best

"It always due to Covid but what a painful in store experience!"

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5/5

2020-12-25

Great Experience!

"Merry Xmas to me! Purchased a Cyberpowerpc with no issues and lots of help!"

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5/5

2020-12-25

Cyber power Pc

"My son really loves his gaming PC this is his first one and he is enjoying his Christmas present "

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5/5

2020-12-18

Great price great pc!

"My kid is going to LOVE this! Been setting everything up and getting it ready for him to see on Christmas- playing as I go, as well as working! Def recommend!"

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1/5

2020-12-16

BEST BUY is terrible with their online purchase and customer service.

"BEST BUY is terrible with their online purchase and customer service. I order a TV and mount service, Bestbuy charge my card and they setup an appointment in three weeks time to have the TV delivered and mounted. I called more than 3 times to confirm my appointment because I was schedule to work,I was told each one of those times that my appointment is confirmed. Here comes the morning for the appointment, having called off work to wait for my TV and get it mounted, nobody showed up. I decided to call again to find out what is going on or when exactly the technician( Geeksquad) will show up at my house, to my disappointment I was told my appointment was cancelled because the product is not available, nobody never call to let me know. Meanwhile when I check online, it was still available at other Bestbuy locations. I called customer service and spoke with a supervisor the only option was for me to reorder again. They care less about their customers..Stay away from them!
"

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5/5

2020-12-13

great place

"bought a pc from them, fast and good, will buy again"

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2/5

2020-12-12

It's no wonder delivery was free

"There were two options for a delivery window... 7-1, or 1-8. We selected 7-1. After sitting around all day with absolutely no contact from the delivery personnel, we called twice to speak with customer service. The first representative wasn't able to even locate the order, based on the phone number we received a reminder call to. The second advised us that the order was in transit and should be here soon. That was an hour ago. And we are now 3 hours past our original 6 hour delivery window. Needless to say, their delivery service is free for a reason."

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5/5

2020-12-12

IBUYPOWER

"The staff at best buy was fantastic. Very helpful but not as knowledgeable about the product as i would like. However i do like the product but wish i would have just built one from IBUYPOWER as the use good products to build their computers. If your looking to get in the gaming industry then IBUY power is a good affordable choice. "

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1/5

2020-12-11

Online ordering fail

"So for the first time in years I decided to preorder a game on the website, game kept being delayed and in waiting for the release I so happened to move to a new apartment
. So I did what I had and changed the delivery address for the order. How ever they screwed up the order by sending extra item that came with the game release to the old address . I called both Best Buy and ups to try to correct the issue and they both failed to correct the issue. Now I have to drive for a hour just to pick up the dumb item at the nearest ups access point near my old address!!! All said and done I’m never again pre ordering **** from Best Buy, because I would got it in 15 min if I just went and got it in any store on release day not a week later !!!
"

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5/5

2020-12-05

Awesome

"Everything is perfect thank you so much "

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