ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.48/5
Chance of future purchase:
4.68/5
Shipping & packaging:
4.80/5
Customer service:
4.69/5
Return/Replacement policy:
4.69/5

5/5

2021-02-01

great pc ill would buy it again and its overall a really great pc

"i bought the pc and overall its a great pc"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-02-01

CyberPowerPC GMA5000BST

"My son's computer died, so I started researching options to repair his computer and came across the CyberPowerPC GMA5000BST at Best Buy. Built for gaming, the computer has been great so far!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-02-01

I honestly loved this store and its products because its so good how for many years I have used this and never disapoints.

"High quality and looks are really good too."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-01-31

gaming pc

"easy ordering and easy pick up"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

4/5

2021-01-30

Cyber power pc

"great computer haven't had any problems and it runs a verity of games! Best buy had my computer to me within a week as well."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-01-26

Amazing Gaming PC! Must Buy!!!

"I recently ordered a gaming pc from BestBuy.com and I love it, it works perfectly!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

4/5

2021-01-26

Good experience buying an iBUYPOWER PC

"Intel i7(10th Gen) 10700F
16GB RAM(2x8gb sticks)
GeForce RTX 2060 6GB graphics card
4GB SSD
1TB HDD
Model #BB984V2

Very good beginner gaming PC setup. For the price, you get a pretty good value. Now, obviously you could get a comparable spec PC cheaper if you built it yourself, but you pay a higher price to have it prebuilt and with a warranty. This PC was purchased for my son, who primarily plays Fortnite, Roblox, and various other online games. He doesn’t get into the extremely system-intensive games, but this PC was spec’d by myself to be able to handle it in the future, should he wish to do so.

Pro’s-

-Aesthetically pleasing(the case is a nice, decently built one)
-The lighting is very nice
-Airflow seems to be very adequate(temps are staying within good ranges)
-Wire management is pretty decent

Con’s-

-Fit and finish left a little to be desired(couple loose screws/connections, one of the back fan screws will not tighten all the way-so you get a little vibration from that until you solve the issue yourself, “tempered glass sticker should be easy-off type instead of ripping off and leaving residual material which has to be cleaned off(nitpicking... I know)
-Keyboard and Mouse leave MUCH to be desired-I know they are just “included” items. So, not much to be expected, but the mouse was actually glitchy to the point of it malfunctioning and the keyboard keys are just kind of funky, as they kind of catch/hang up as you depress them.(I replaced both with some MSI branded items, as to sync up with the MSI branded motherboard)

All-in-all, this is a very nice PC and worth the money spent. I would recommend it to anyone looking to either get into the gaming world or for a first-time purchase for a would-be gamer.

I will add this... stay away CYBERPOWER!!! I purchased TWO towers from that company, only to have the same issue on both(faulty graphics cards) as well as the second one having other issues(defective case lighting). I know these two companies are EXTREMELY similar(iBUYPOWER and CYBERPOWER), but trust me... iBUYPOWER is the superior brand when it comes to their products.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-01-23

Amazing PC!

"Got my gaming pc for Christmas and it works extremely fast! Dark Souls 3 plays a lot smoother and the load times are much faster than my PS4 version. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-01-17

Great Computer

"Awesome computer :) Runs very fast! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2021-01-16

What a Horrible Experience

"Purchasing a fridge from Best Buy was a complete and utter joke that I don't even know where to begin. Our initial delivery never came. We had our food out and waiting for six hours, and no one ever showed up. I made several phone calls to different reps to reschedule. After several inconvenient phone calls, I finally gave up and went with whatever schedule they have available.

The day finally came for our second delivery. The delivery guy informed us that the fridge is damaged; therefore, they would have to reschedule (for a THIRD delivery). This whole ordeal has been the most horrific buying experience in my life ever.

I would go into detail to show how elementary Best Buy has its scheduling system and interoffice communication, but I want customers to read my review and understand what is ahead of them when purchasing home appliances with Best Buy.
"


5/5

2021-01-15

great pc

"computer came and was awesome"


1/5

2021-01-13

Don't use best buy

"I bought something from there website, well the order was on back order. I contacted them last week, they didn't tell me it was on back order. They said it would be there on time don't worry about it. Well I contacted them today, guess what they told me it was on back order. I'm furiated because the first time I contacted them, they should have specified it was on backorder."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2021-01-12

Poor Delivery and follow along with NO SHOW for 3 times

"I bought a over the stove microwave. Best Buy delivery did not show up 3 scheduled delivery and installations. They provide an email with scheduled delivery and installation, and do not show up. They do not even bother to call. On top of that, the BEST BUY sales person at the store calls and said if I need to return the microwave, they need to let me know. They have nothing to do with the installation without providing any solution. I have been without a microwave fro almost 14 days. I am shopping somewhere else. I used to buy all my appliances from Best Buy, plus for my company. NO MORE. I am so disappointed in their CS and work ethics"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

4/5

2021-01-09

love it

"nice and helpful employees."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-01-03

iBUYPOWER Gaming PC

"We bought a Gaming PC for our son. He was so pumped up for his gift. He loves playing on it. Looks cool with the different colors. Delivering great performance as well."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges