"Best price, easy ordering, keeps you informative about the progress of the order, well-packaged and the glass-top coffee table arrived in one piece......unbroken! I'd use them again."

"No stock. Then told will send asap some available stocks. Then no stock again. Confusing."

"Still haven't received my item because of discount delivery company that chooses to deliver when it's convenient for them, not me "

"All the packages arrived as promised and in great condition!"

"item was as described. thanks!"

"I am really impressed with your logistics delivery was less 4 days to Stratford PE Canada from your warehouse. wow Product is as described .
On US vs Canada pricing it would be nice if the Canadian price could be shown. Other Thanks"

"Fast delivery & was exactly what I expected.just a small crack on the leg on the chair."

"Well, when I got the item here, I realized it really did not fit in with my decor, so I wanted to take advantage of you "free returns". I'm not sure what is "free", other than you aren't charging me to return it--I still have to pay the shipping. It is a room divider--a large, heavy screen that I (68-years old) will not be able to take to the Post Office, so I'lll have to not only pay for shipping, but for a pickup. I spoke to your Customer Service yesterday, and have not yet received the shipping instructions. I am disappointed about the expense."

"Exceeded expectations in every regard."

"It was exactly as it was described."

"The price on my table was great!!! I'm very happy with the service. My order arrived on time and without any problems. Will order from your store again.
Thanks "

"Item arrived well packed and actually came one day early. I am very pleased with the quality of this item. You can tell right away that it is well made."

"Order was shipped quickly. Item as described and also at the lowest price. Very happy with my purchase and I will for sure consider shopping with them again. "

"Everything came in on time and the quality is extremely satisfying for the price.

Thanks!"

"Complaint #1: Purchased a bedframe thinking it was in Canadian dollars as I am a new online shopper and the website has US/Cdn flag icons at the top of page so I guess I assumed too much. Even the email invoice once ordered didn't indicate final price in US. It wasn't until the credit card bill came I realized it was US and therefore hundreds more. My fault for not being more aware but at the same time I feel the company should clearly indicate US dollars on their product prices for Canadian and international customers.
Complaint #2: The box arrived banged up and torn. The bedframe was ok but just by shear luck. Delivery time = one month (not terrible but not awesome)
Complaint #3: Bedframe was missing critical structure piece with original shipment. I advised company and they resent a box of hardware instead of the structure piece. So month and a half and three or so emails later still waiting for it meanwhile I had to put together a makeshift base to sleep on. Good thing I had some left over lumber to use. Very annoying.
Complaint #4: I complained that I felt shafted and they said "sorry you feel you were 'shafted'". I feel allowed to be annoyed but I don't feel they should respond with sarcasm. So that's the extent of their customer service. Boo them, never again."