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Customer service:
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Return/Replacement policy:
0.00/5

Verified
5/5

2015-10-30

"had a problem with my order, called after hours left message didnt expect to hear from tgem till bext day. chuck called me an hour later apologetic and assuring me they would make things right. i was given options and chose to have the items replaced! i was very happy they didnt give me a hard time and they are fixing the problem!"


Verified
5/5

2015-10-30

"I ordered this beautiful cocktail table about 2 months ago and it was out of stock everywhere until end of October. Beyond Stores was the lowest price I found and ordered it. It arrived on Oct. 28th and was not hard to put together. I really added beauty to my living room. I love it!"


Verified
5/5

2015-10-30

"My coffee table arrived quickly, well-packaged, easy to assemble and exactly as it looked in the photo. Love it!"


Verified
4/5

2015-10-29

"The product is excellent and the setup, when it occurred, went very well. It looks as beautiful as in the picture and I am completely satisfied with the selection.

However, the delivery time was unsatisfactory. After shipping two weeks after the promised date, the product arrived in my town and spent an additional week at the distribution dock.
"


Verified
5/5

2015-10-29

"Satisfied with the furniture as it was the same as in the store although it took a long time to receive."


Verified
1/5

2015-10-29

"Packaging was sketchy, table I ordered looks used and worn. Not happy."


Verified
5/5

2015-10-29

"I was extremely satisfied with my whole ordering experience with Beyond "


Verified
5/5

2015-10-29

"I ordered a coffee table and was very pleased with the price and was able to speak with a live person when I had a question. Isn very pleased with my purchase."


Verified
5/5

2015-10-29

"Beyond Stores was extremely responsive. Their customer service is stellar!!! I have recommended them to numerous people. "


Verified
5/5

2015-10-29

"The item arrived in a timely manner and packaging was perfect. Thank you!"


Verified
5/5

2015-10-29

"completely happy and totally impressed both with the phone representative and the surprisingly quick delivery of my order"


Verified
5/5

2015-10-28

"My only problem was given the wrong tracking number but the issue was resolved and I am happy with the product I ordered."


Verified
4/5

2015-10-28

"The only issue was a long back order time. "


Verified
1/5

2015-10-28

"Beyond stores is horrible. We purchased a bed and they shipped it via FedEx and left it on the street. When they found out about the mistake they did nothing to fix the problem. Instead of shipping it white glove service they just said sorry we made a mistake. I had to hire another company to finish the job. They totally suck! Buy from a more reputable company."


Verified
5/5

2015-10-28

"I ordered the Rhapsody headboard. It arrived in wonderful condition, and I love it!"