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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
2/5

2015-11-28

"NO PROBLEM ORDERING - BUT IT WAS PROMISED TO BE DELIVERED IN 10 DAYS AND IT TOOK 17 DAYS. WHEN I CALLED TO CHECK, I FOUND OUT THAT BEYOND GAVE IT TO A SECOND SHIPPING COMPANY WHO GAVE IT TO A THIRD SHIPPING COMPANY. THE THIRD COMPANY DID NOT CALL ME, THEN ACTED AS THOUGH IT WAS MY FAULT THAT THEY COULD NOT DELIVER THAT WEEK. WHEN THEY DID SHOW UP ON DAY 17 THEIR TRUCK BROKE DOWN AND MY HUSBAND HAD TO GO TO WHERE THE TRUCK WAS AND GET IT HIMSELF. QUALITY OF PRODUCT ABOUT 80% OF WHAT I EXPECTED FOR THE PRICE."


Verified
5/5

2015-11-24

"We were very happy with the customer service emails, the quick delivery and the solid packaging of the race car bed we ordered. The bed was in great condition when we took it out of the package and I would be confident ordering with Beyond Stores in the future."


Verified
5/5

2015-11-20

"The table came well packed so no damages. Quick delivery. Nice table and good price!"


Verified
2/5

2015-11-20

"Web site not updated and dosent list prices rite.employees not knowledgeable about the products they are selling. I did deal with one employee named gabreal that was verry good but his hands were tied concerning his ability to discount or make up for beyond stores shortcomings."

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Likelihood of customers making future purchases
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Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
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Verified
3/5

2015-11-18

"Second purchase this purchase came damaged the ring support came cracked in half. Will not return to expensive. Will buy items again in the future. ."


Verified
5/5

2015-11-18

" I was very happy with my purchase. Would definitely order from Beyond Stores."


Verified
5/5

2015-11-18

"Company provided very professional service Furniture was delivered in excellent condition. I would definitely recommend this company."


Verified
5/5

2015-11-18

"Great customer service!! Tables were easy to assemble, very nice quality!! (real wood!!) Delivered before the expected date - this is a wonderful retailer, and when needed, I will go to them before anyone else. "


Verified
5/5

2015-11-18

"Very easy to order from; delivery was very fast and I still have to put it together but so far, I am very satisfied with them."


Verified
1/5

2015-11-18

"Cabinet showed up damaged; it was pretty clear that an attempt to fix it was made. Didn't want to deal with shipping it back."


Verified
5/5

2015-11-18

"The coffee table was well packed and delivered on time. Great delivery person. He helped me inspect the table to ensure it arrived undamaged. There was some damage to the box, but not the table. Great piece of furniture! Perfect for my needs. Thank you."


Verified
1/5

2015-11-18

"They offered me free "white glove" delivery and little did I know that meant I couldn't return it because they removed the packaging. Wouldn't process a return and I even offered to pay for the shipping back to the warehouse. Terrible seller please do not buy from them."


Verified
5/5

2015-11-18

"The service I got was excellent. I placed an order for an item, and then decided to get a different item that was of higher quality. I was assisted with the cancellation of first item, and placement of new order with no trouble with the refund to my credit card for the first item. I also requested assistance to determine if there were any promotions, and was helped to get the code needed for a price reduction. I would definitely recommend this company to friends. Delivery was on time. The quality of the item I purchased is exceptional. "


Verified
5/5

2015-11-18

"It would be helpful if customers knew if the item they are buying is in stock."


Verified
4/5

2015-11-18

"I am somewhat satisfied with Beyond Stores as far as placing my order. As of yet,
I have not received my order nor have I been contacted as to the status of the
order.
"