"Very satisfied, great price and quality"
"Easy shopping, careful packaging, & fast shipping with lowest price on the web. I bought a very inexpensive headboard made from particle board with a faux-wood finish, and it looks nice and is quite serviceable for our guest bedroom. I am very satisfied."
"We ordered a beautiful table/TV console. The wood was darker than pictured, though we still liked it. Shipping was really fast, however the box was kind of mangled when it arrived. I'm not sure if that was Fed EX or the store's fault. Only one slight spot on the corner of one shelf was damaged, and I think we can do a quick touch up to hide that. Otherwise it was a good price and good quality table. "
"We were extremely impressed with the prompt and fast delivery considering the shipment came from Texas to Chatham, Ontario. The web page allowed excellent tracking of the parcel"
"Once again I gave them a chance and they messed up the order. "
"Great service all the way around. Great product and price and personal follow up by the customer service team.
"
"Ordered item in July was out of stock due in September.. Item was delivered mid October..Item delivered was damaged..called spoke to rep explained item shipped was not secured properly for delivery.,They offered to take $ off & suggested I take it to a body shop or art school for possible repair.. I found that solution unacceptable.. I requested an exchange or a return lable for a complete refund.. it took me to request a mgr for resolution.. In which they shipped out another item which was bent during delivery.. This will be my 1 & last purchase.."
"Order was delayed for 4 months - finally cancelled order because I was tired of waiting."
"Easy process - fast delivery. Would buy from this site again. "
"When I originally placed my order I was told that it would ship within two weeks. Shortly afterwards I got an e-mail to tell me that it would not ship for another 2 months with no offer to do anything else for me as if it didn't matter if it shipped in two weeks or two months. When the new ship date arrived I had not heard anything from them- no shipping notice, no email, no status update- so I emailed them. To which once again they very nonchalantly told me, it was backordered and would not ship for another 6 weeks. When I told them that I wanted my money back (that they had now been holding for over 2 months), they suddenly became very responsive. My order is finally scheduled to be delivered tomorrow so I can't yet speak to the quality of the merchandise, but the service was terrible. I will not order from them again."
"Great tracking and delivery. Very pleased with furniture."
"It took a long time to get delivered, the tracking number they gave only was accurate for the first 2days, then it wouldn't update. And the frame was a day later than what was supposed to be. "
"It was such a hassle and a long time coming after the shipping company smashed the first one's.
Jeremy at least was helpfull
Kevin"
"Order arrived on time and the packaging was good. "
"Took a while for the item to ship, but within their estimated timeframe."