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Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2014-11-02

"The furniture arrived quickly and very well packaged. The quality is excellent. It is beautiful. There really was not much difference in being able to make an offer. Overall the price was still reasonable. "


Verified
1/5

2014-11-02

"bad , because it still does not receive the product."


Verified
4/5

2014-11-01

"Delivery progress was a mystery but product arrived within 8 business days in perfect condition."


Verified
2/5

2014-11-01

"I bought 4 white chairs , I liked the service because took just a few days all process but the chairs came dirty and 2 of them looks like have been used. "


Verified
4/5

2014-10-31

"Bed looks good, however it's a little wider than my full mattress and the headboard is pretty tall. "


Verified
1/5

2014-10-31

"We received our T.V. stand extremely damaged! It was very disappointing. The company has been very nice and keeping in good touch to make it right. Still waiting for the new shipment."


Verified
5/5

2014-10-31

"Lots of shipping udates, backorder ed item received much sooner than expected. Good customer service "


Verified
2/5

2014-10-31

"Could not get into website for a few days to check on order.
Order placed 2 weeks ago and I find out today my order "should" ship next week. I placed my order because I needed the item and not because I wanted to wait a month for it. There were many other websites that offered the same item. I chose this one. Not so sure I made the correct decision.
"


Verified
1/5

2014-10-30

"I ordered 2 kitchen chairs in July only to find out a couple weeks later they were out of stock and wouldn't be shipped until November sometime. I have paid for 2 chairs but still do not have them. "


Verified
1/5

2014-10-30

"Don't trust them... I placed an order for chairs recently and the price was wrong on their listing. Not only did they not honor it (despite the fact the order had gone through and it was their error) they pretended that all of a sudden the item wasn't in stock so they didn't have to deal with it (even though it is in stock on their web site)."

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Verified
5/5

2014-10-30

"Item delivered on time as scheduled with very good packaging. Installation guide is far too simple however."


Verified
4/5

2014-10-30

"Missing some small pieces but when taking promptly to correct the issue."


Verified
5/5

2014-10-29

"I received my item in a timely manner when I started to put it together the manufacturer had put 2 of one side and none of the other. I contacted beyond stores and they immediately helped me and soon had a whole new unit sent to me ! I just received it today so have no idea if the manufacturer packaged it correctly but have no doubt if there are any problems beyond stores will handle it ! I am very impressed with there customer service and will highly recomend them!!! A very happy customer. Jamie Evans. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2014-10-29

"We ordered a china cabinet and were very worried about damage to the wood or glass. Everything was perfect, even the truck driver was great, and the piece was shipped promptly. Definitely recommend this seller."


Verified
5/5

2014-10-29

"I am extremely happy with the table that I ordered. It was delivered earlier than expected . Customer service was excellent. On the plus side the item I ordered was $50.00 less than the online store I originally saw it at. I will definitely look there first in the future. "