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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
2/5

2014-11-17

"I was told it would deliver on Tuesday 11/11 and took time off from work to be there, then the delivery was cancelled and rescheduled at the last moment."


Verified
5/5

2014-11-16

"The delivery company was AWFUL and that is an understatement however I really felt Beyond Stores went out of their way to help so thank you...; )

ps Customer Suggestion: get rid of Redaway Trucking Delivery!
"


Verified
4/5

2014-11-16

"In the end, the delivery came a week later than the expected delivery. I almost wanted to just cancel the order altogether and get it from a different vendor, but then it came through.

When the package arrived it was very well packed and protected which I was really happy to see. After assembly it looks fantastic and I'm not a happy customer. Minus one star only because of the delay in delivery
"


Verified
5/5

2014-11-15

"We had one chair out of level..Thanks to Andrew, we resolved the problem. Andrew has good people skills and excellent to work with. With the new back legs, the chair is now level . We like our 4 chairs and thanks to your people it was a pleasant and enjoyable ending. The best.
Thanks
"


Verified
1/5

2014-11-14

"I ordered a dresser on October 24th. Told that the dresser I had ordered would be sent out on October 31st. Never received tracking information but I did get an email saying that there were experiencing delays and it would not be shipped out till the 7th. The 7th came and I was charged for the dresser, but still no dresser, looked up the tracking information and saw that it was to be delivered on the 11th however that only meant that it was a call to actually schedule the delivery. So we scheduled the delivery on Thursday the 13th, and it arrived at 2:30pm just wrecked the box was in covered in holes and it was put on upside down, opened and re taped up. My husband was told that they would return this one and send out another dresser first thing next week. Called and learned that it was slated for the 21st, does that mean 1st thing? I think I also spoke to Isaac but demanded to speak to a manager to try and figure out what was really going on. Then I tried to cancel my order, but waiting on a confirmation from the manufacture to make sure that they haven't already sent another one out thats classic given the amount of time it took to send it out in the first place. After seeing the other reviews I can see that this is pretty common, I really wish I had seen them before placing the order. I will never do business with them again. "

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Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2014-11-11

"I had to make two trips to home depot to get new boards drilled since the provided boards had pre-drilled holes that did not align with holes in the side rails of the bed. It was highly inconvenient and required further expense beyond that of the bed price. I am highly disatisfied and will be leaving a negative review online. "


Verified
5/5

2014-11-10

"I purchased a table and chair set from Beyond Stores and love it. It was exactly what I was looking for and could not find it locally. The price was so affordable. It was delivered in a timely fashion, easy to put together, and the quality is outstanding!"


Verified
1/5

2014-11-10

"After several phone calls and unreturned messages, I finally was told my table had been damaged in delivery to Beyond Stores and that it would not be delivered to my home. They declined my request for a re-order. I wasted three weeks of time waiting ... so my family will be "enjoying" Thanksgiving on a couple of garage-sale card tables. Nebraska Furniture Mart can't deliver the table until December 1. FROWNY FACE!!"


Verified
5/5

2014-11-10

"Exceptional delivery service. Arrived right on time"


Verified
5/5

2014-11-09

"Love it, its the color I was looking for, Thank You"


Verified
5/5

2014-11-09

"fast delivery and quick checkout! really loved the 10% off. I was shopping around and that coupon was what made me go with this company!"


Verified
5/5

2014-11-08

"Very elegant dining set at a fantastic price! Packed well, easy enough to put together."


Verified
4/5

2014-11-07

"I have nothing bad to say about Beyond Stores but the desk I bought from them is another story. It is an absolute PIECE OF JUNK and I'm sorry I wasted my money!!!! It completely fell apart during assembly. I can't return it because I assembled it and the cost to ship it back is absolutely not worth it.....lesson learned!!"


Verified
1/5

2014-11-07

"Beyond Stores did not notify me that the item I ordered was back ordered for 3 months. I cancelled the order upon finding that out."


Verified
5/5

2014-11-06

"Very satisfied, love my purchase, arrived quickly. Would buy from them again."