"Fantastic service. This is my second time ordering online, I believe, from Bigfoot (not including store purchases which were fantastic, too!).
I ordered on Wednesday May the 14th and they had this event called "Blue and White Day" where we could redeem a coupon on our order because the Leafs won the second series in the Playoffs! It's little stuff like this folks, that counts.
Shipping was timely; left Thursday and arrived Tuesday, considering the Victoria Day long weekend -and- via expedited. I'd say it got here quick! Items in perfect condition.
Thanks Neil & Bigfoot crew."
"Placed my order Monday, received it Friday. Great communication, and excellent shipping. Stuff was well packed for protection!"
"Dealing with bigfoot is so easy. either through their forums or up close and personnel in their store. they always tell me what I want to hear and get me what I want to take home."
"Fantastic! Although phone response was lacking, the rate at which they respond to e-mail more than makes up for the loss. Not to mention incredibly fast shipping, and excellent packing. Will definitely be at the top of my list for future purchases."
"I placed a very large $500 order (not my first, #5) with these guys late on a Friday afternoon. To my surprise the order showed up first thing Monday AM and in great shape!
Everything was there and great fast service. You can't ask for anything more. These guys offer FANTASTIC service, great products and fair prices. I always get great support at their store when I'm in town and on a few emails I have sent. Keep up the great work guys! I'm sure to be back for more after the tax man sends me my refund!
Highly recommended and would buy again!"
"great product selection, prices are decent, though a pricematching service would make it even better. turnaround was prompt and received the order the next day.. recommend them to anyone in canada.. keep up the good work.."
"Terrible experience. Ordered a heatsink a fan package, and when it gets here, the screws to mount the fan to the heatsink are way too short. They ignored my emails requesting longer screws till my 3rd email, where they tell me they can't find anyone to supply them and that I should go look for them myself. I live in the same city so if they can't find them, how will I? Total package costed $105 for the fan and heatsink and they can't provide screws?
Terrible service for ignoring my emails (during business days too), and for providing an incomplete product. Please avoid.
Addendum.. They have now threaten to sue me based on this unfavorable review. If you should have issues with them, I feel for you if you make them public. Contact me if you require proof of their business practices. "
"I have ordered several times from Neil and I have to agree with all of the positive comment already found on this page. They are AWSOME! Fast shipping, great customer service and a great product line Thanks guys!!"
"Neil is one of the most honest and hard working company owners in the world, and I have enjoyed great service during my many purchases. Keep up the good work Neil!!!"
"Two pitches... two home runs... This company is what they all should be like! Good prices.. great service!! True to their word!"
"I just wants to say thanks, You shipped yesterday and the order was here this morning :)
I just wanted to say thanks for the superb and Quick service.
"
"I was very unsure of how to order anything online as I had never done this before I also was usure if I could get what I wanted because I did not see it online.
I messaged Neil and he messaged me back I had sorts of questions and he answered me promptly (about 10 messages to my 10 questions in about 15-20 min). I was very satisfied with what I received and the assistance was amazing. I recieved my product in 2 days and I order for 3-4 days shipping. I was very happy with the overall experince I recived from Neil at Bigfoot Computers. More importantly the birthday boy LOVED the Lian Li he received that he may not have gotten without Neil's help. I will be ordering again I personally will go now where else until I am proven wrong by them!! Keep up the good work Bigfoot team!!! Keep your eye open for more orders from me they will be coming soon. "
"The guys are Bigfoot are excellent. They were quick to reply to e-mails and where always willing to help."
"this is the 3rd order i have made with them and have had no bad experiences at all..they e-mailed me with a problem in my order which was quickly resolved,not to mention all the help in their forums,which neil himself partakes in answering all the time!"
"Placed an order for a Lian Li aluminum case on Thursday morning, and it was delivered to my door (Edmonton) Friday afternoon. Low shipping rate + very quick service!"