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Bigfoot Computers

213 reviews
4.56 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

5/5

2003-03-28

"very fast shipping, excellent products...
VERY pleased!!!

not very often you see an online computer store with average prices, LOW shipping prices, great products, and fast shipping... i would definatly recommend bigfootcomputers.com to anyone i know interessted in purchasing parts for their computer...

thank you very much

Mitch LeBlanc
"

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Delivering products damage free
Delivering products on-time
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5/5

2003-03-16

"happy with them so far , this is my second order and the first was 98% what I expected"

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5/5

2003-03-15

"I ordered a Thermalright SLK800. It arrived in a timely manner, well packaged and undamaged. Good website with an extensive selection of heatsinks. No problems to report."

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5/5

2003-03-11

"Ordered a bunch of rounded cables, and two fans. This included a rounded 4 device SCSI narrow cable that was not on the menu, but which John, one of their reps, found for me after I emailed him within a day or so. Order shipped a day later, and arrived a day after that (and this with Xpresspost 2-4 day service). Everything as advertised, SCSI cable was even better than I'd hoped, not having seen a pic. Felt like a kid at Midwinter Atheist Gift-giving Day. All thumbs up."

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Delivering products on-time
Delivering products damage free
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Being updated on the exact date the delivery was sent
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Ease of ordering online
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5/5

2003-03-07

"extremely satisfied with bigfootcomputers, very pleasant experiences in the past as well. Packaging is best that I've ever seen."

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Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
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Variety of brands and products offered
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Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
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5/5

2003-03-07

"Too many products purchased from BF to list here, safe to say I'm a repeat customer and will continue to do so. Product knowledge is excellent in conjunction with excellent service."

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Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service being easy to reach
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Customer service being trustworthy
Customer service being knowledgeable
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5/5

2003-03-07

"Great Store with very knowledgable staff. I get most of my water cooling gear here."

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Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Being easy to reach
Resolving problems
Being knowledgeable
Making decisions on their own
Being trustworthy
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
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5/5

2003-03-07

"Excellent as always. Thanks guys.Not much else to say but I guess I have to have 50 characters to rate Bf. Think that should do it."

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Delivering products on-time
Delivering products damage free
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Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Being easy to reach
Resolving problems
Making decisions on their own
Being trustworthy
Being knowledgeable
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
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5/5

2003-03-07

"I purchased a few time from bigfoot and was never dissatisfied. They are customer oriented and provide good services. I strongly recommend them for any computer purchases.

"

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Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
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5/5

2003-03-07

"After ordering from BigFoot the first time a few months ago I continue going back! Theres an excellent selection of items online at great prices.

Ive literally spent hundreds at BigFoot with not a single problem. This store is one of the best ive ordered from and their Forums excellent.

I highly recommend BigFoot to anyone. A+ service, great items, fast shipping (and I mean FAST) and their whole team works hard to do a good job and believe me it shows!
"

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Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Being easy to reach
Resolving problems
Being trustworthy
Making decisions on their own
Being knowledgeable
Overall customer service
Customer service being easy to reach
Customer service resolving problems
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5/5

2003-03-05

"Once again great service from a great company! A special big thanks goes out to Fattah for all the help in scratching up two of hte 3.5 inch fan controllers for us!!"

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Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site being easy to use
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5/5

2003-02-05

"Très bon service, et facile à utiliser. Un service très efficace! Félicitation à toute l'équipe de BigFoot Computers !
Très satisfait!
"

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1/5

2003-01-21

"I recieved my order, and i was missing an item that i ordered. I emailed bigfoot computers 3 times, and never heard back from them."

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Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
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Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
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Web site being easy to use
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Speed of web site

3/5

2003-01-16

"Overall, it's a good online reseller. Okay pricing, good shipping, great packaging, goo support but there's something I need them to fix for me and I still wait their response.

Anyway, I would probably buy again if I had a chance. Near excellent experience from my purchase with Bigfoot Computers.

----------------------------------
UPDATE: After a couple of months, nothing. Overall, 2 correct orders out of 4. Disapointing. When they respond, it is usually very good. But, when you complain, most of the time you feel ignored!
"

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Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Overall web site
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4/5

2003-01-10

"Aside from some e-mail trouble (they never recieved two of my e-mails, one was my payment from paypal!) they had great support. Good People GREAT Selection! I plan on returning."

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Is committed to quality products and services
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Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall technical support
Being knowledgeable
Making decisions on their own
Being easy to reach
Resolving problems
Being trustworthy
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Overall web site
Web site being easy to use
Speed of web site
Web site reliability