ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2012-03-16

"Wow! Great service and Fast shipping. Recieved my item 2 days after ordering. Well done!!



"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
2/5

2012-03-16

"I ordered 3 parts from Bike Bandit on 3/3/12. Got an email on 3/5/12 that one of the parts had to be cross shipped from another warehouse to bike bandit's warehouse before my order could be shipped to me. Live chat with customer service on 3/9/12 and was told that my shipment was still on hold due to the one part still being cross shipped, was told at that time that my order could be split shipped but would cost me an additional $8.95 shipping, I refused. Called customer service on 3/12/12 & was told my order was still on hold, I decided I could wait no longer so agreed to pay the extra $8.95 shipping to have the order split shipped, was told 2 of the parts would ship by 3pm that day & I would receive an email with tracking info.. I never received that email. On 3/13/12 I received an email stating that my entire order including the cross shipped part had been shipped and my order was not split shipped as I had requested. I was never sent an email regarding a tracking # so I logged into my account at bike bandit & clicked on shipping # listed below each part I ordered. This opened a new link to the United States Postal Service tracking page where I could track the package. It is now 3/15/12 & I am still waiting for my parts to arrive. Sure hope they arrive soon. The very least bike bandit could have done was sent my parts by UPS which would have been much faster. I really don't think I will use bike bandit again as they are a little too slow & seem to be a little to disorganized for my taste."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2012-03-13

"Placed a order on 2/27/2012. Still haven't see my order. They hung up on me.Promised me the order would be here Friday 3/09/12 no show then Saturday 3/10/12 no show. I'm done dealing with BIKEBANDIT. I'm also filling out a complaint with the better business bureau. If you want your parts in a timely manner spend your money elsewhere. Oh yea the five stars on there reviews are written by BIKEBANDIT.."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-03-12

"Products arrived in good shape and in good time. Shopping on line was fairly easy. Pleased over all."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-03-10

"Awesome as usual! Their shipping is lightning fast!

PLEASE start to sell domestic parts!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-03-10

"I am extremely pleased with the service and the SPEED in which Bike Bandit handled my order. I order a new tire for my motorcycle and a day later I had it at my doorstep, dosen't get any better than that!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-03-10

"Awesome!!!! My first experience with Bike Bandit and I was blown away by how fast my Dunlop tire was shipped and received.
Their shipping policy states that items will be shipped in 3 days and mine went out the next day! It was on my doorstep the day after. I also saved over $30.00 including shipping! I'll definitely buy from them again and recommend them to anyone.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-03-09

"I love bike bandit. Any time I need any part they have it! Also have a great selection of gear. Super company to deal with."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-03-09

"Best place to buy motorcycle parts and accessories hands down!!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2012-03-09

"I ordered a leather jacket, think I would sometimes wear layers I ordered a xxl. I normally wear an xl. The jacket was shipped and I received it on time, to my disapointment it was to small and did not fit. I had ordered a jacket about 6 monthes ago to be disappointed that it was discontinued, but it remained on line as being available. I think I am done trying to buy a leather on line, I etting fed-up with the disappointment. And now I have to go through the hassal of returning it. Maybe you should concider a better discribtion on your web page. Ed P."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-03-07

"I was looking for an item that I was nervous to purchase for my motorcycle due my lack of knowledge of it. Bike Bandit was recommended to me through my AMA membership and they had all the information I needed to go from considering the purchase to placing an order. Great prices, excellent service, confidence in my purchase and payment, timely delivery, and an overall outsanding experience. I will be back."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-03-06

"Have order several times and have been very happy. Fat delivery times."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-03-03

"I bought tires ride on sealant and rim protectors. fast shipping good price customer service was great over the top.malia was the best it was pleasure talking with her.this was my first time shopping with bikebandit. highly recomend to anybody. scott"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-03-03

"I was impress how quickly my riding boots arrived. I ordered them on Wednesday night and they were at my home on Friday. The quality of the boots are fantastic."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-03-02

"They are great everytime i order from them i receive exactly what i wanted with the right fit from parts to helmets and the shipping is way fast and cheap."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges