"Blinds didnt hang right & heat seal open & looked cheap, so had to reorder blinds and did an upgrade on blinds. We will see
"
"Recently ordered 2 sets of blinds. First set ended up with mismatch style and colors for blinds that were different widths. Blinds dot com resolved problem with replacements, we only paid for difference in cost. Second set: had requested "mirror controls", controls arrived matched. We just kept the shade blind and will make do."
“I'm so sorry you've had such a frustrating experience! I'd love to look into the second set for you if you'd like! Please send me a message at SocialCare@blinds.com and I'll do all I can to turn this around for you! -- Robin U., Blinds.com Social Care Team”
"We bought these for our sons new home. The measurement guarantee was wonderful since there was an issue. We will always use blinds.com when we need window coverings!"
"Quality blinds for the money."
"Even their associates on the phone are knowledgeable and very helpful. Fair prices on great products with terrific customer service."
"Service stated on line while I measured so blinds were correctly measured. Gentleman was very polite. My call was answered in a timely manner. "
"I had ordered the wrong size blinds. They replaced them no questions asked. I couldn't believe it! The blinds are beautiful and high quality material. Easy to install. "
"Ordering was easy. Shipping is fast and product is the perfect fit and function. "
"The first time we ordered we made a mistake that was 100% our responsibility. Blinds.com worked with us to replace the order at no cost and without any hassle!"
"Easy to order.Great price"
"Needed help with a special order and got exactly what I needed. Love my purchase!"
"As a return customer, I am once again, very pleased with the product and service."
"Only needed blinds for small window project. Measured, ordered and they were delivered in 10 days. Very easy to hang. Impressive quality. Perfect fit. And they look great! Highly recommend. "
"They truly stand behind their statement of perfect fit. My wife's measurements were not correct and they resent a new set of blinds and all we were charged was the difference in the larger size we needed which ended up being 18 dollars. We did not have to pay for shipping and we did not have to send the original blind back. How can you go wrong?"
"I have used them 2 times and have been very happy with the product they provided. Perfect fit each time"
A rep from Blinds.com, SocialCare, has responded:
“I'm so sorry you weren't completely satisfied with your original order! I'm glad to see our customer service team was able to send out replacements with our 30-day Satisfaction Guarantee! Please let us know if there's anything else we can do for you! -- Blinds.com Social Care Team”