"I ordered a Yamaha electric starter kit from boats.net on a Tuesday. Despite the Fourth of July holiday falling on Wednesday, the kit was on my porch by Saturday morning. Excellent service. Email status updates with order status and shipping tracking arrived in my inbox immediately after placing the order and once the shipment was made."
"Great experience with finding and ordering a part.
Wondering why my credit card is showing the part cost including tax and shipping and another random charge for $12.21??? Thes charge is pending on my credit card statement "
"UPS tracking didnt work, but got my part in timely manner."
"Exactly what I ordered in 5 days "
"Very helpfull coustomer servicem excelent instructions on Youtube and written instructions on how to undertake renovation of an Yamaha 2005 F225 outboard engine. I'm in love with this company!"
"Ordered a Yamaha fuse, received a Honda switch. Still waiting for mailing label to send back incorrect part. Frustrating and wasted a lot of my time waiting in the phone que for service."
"I payed for two day. Delivery, it’s day 4 and not here"
“Thank you for your feedback. We show that the package was shipped on May 28th. Estimated delivery date is June 1st. We have issued a partial refund for your shipping of $6.00. Please allow 3-5 business days for this to credit back to the original payment method. If we can be of further assistance please reach out to our customer service team.”
"They have every part imaginable which is good but I needed a part to get my motor running and paid for the expedited shipping which is stated to be 1-3 days. 2 days later and the product hasn’t even arrived at the shipping facility to be shipped but the order has been “shipped” so I can’t even cancel it. "
“I'm sorry to hear about the delay you experienced with your expedited shipping order. We understand the urgency of getting your motor running and we apologize for any inconvenience this may have caused. I have refunded the difference of the expedited and standard shipping back to you as soon as possible. I am also reaching out to the shipper for an updated scan so we can assist you further and ensure that your order arrives as quickly as possible. Thank you for your feedback, and we appreciate your understanding.”
"Excellent website, easy to navigate. "
"Always a pleasure to do business with boatsnet "
"Perfect place to purchase parts. Have them instock and available.
The only complaint I have is the USPS. I ordered my parts they was shipped went to Tallahassee Florida, to Orlando Fl, to Ybor City Florida, ( only about 20 min from my house) back to Tallahassee Fl, to Orlando Fl. To Ybor City Fl, than to Plant City to be delivered to my house. The only explination I received from them was it depends on the distribution centers. My guess is they did not want to deliver it early.
But my experience with you was the best . I will order from you again.. Thanks"
"I have always wanted a company to satisfy my needs, and boat.net is the one for me. I can place my order and sleep, knowing it will be delivered.
I want to take this opportunity to thank all the staff at boat.net for their excellent service, "you are the best and I will not be going anywhere else".
Lemuel"
"Shipping options are very fast, the shopping cart options pretty easy when adding to the cart, save, continue shopping, I am very happy !! Thank you.
Roberto Fuentes from Cutler Bay Florida"
"Came quick and worked perfect"
"Called and talk to a real live person that was knowledgeable, he set me up with the parts I needed, and they were shipped next morning. Just arrived today. Great price great service!"
"Easy to navigate, general shipping is pretty quick. "
A rep from Boats.net, Partzilla-BoatsnetCS, has responded:
“We apologize for any inconvenience. A replacement order with the correct part has been shipped. If you have any additional questions or concerns, please reach out to our customer service team. We look forward to hearing from you. ”