"I ordered a Yamaha electric starter kit from boats.net on a Tuesday. Despite the Fourth of July holiday falling on Wednesday, the kit was on my porch by Saturday morning. Excellent service. Email status updates with order status and shipping tracking arrived in my inbox immediately after placing the order and once the shipment was made."
"I have ordered parts from Boats.net in the past and I have never has an issue."
"I called about a propeller for my boat and spoke with Chad. I was having trouble finding what I needed everywhere else but Chad spent the time to explain the difference between stainless and aluminum props. He also explained how different pitch/diameter works and helped me get the best prop for my boat. The prop I bought works great and I’ll definitely call on him again if I need something. Thanks again Chad for all your help. "
"I love ordering from this company, everybody is so friendly. "
"I ordered from Parts Vu 2 WEEKS AGO AND THEY DID NOT SHIP ANYTHING. I called Boats.net customer service, and spoke to tyler, he confirmed boats.net had both items in stock. THANK YOU TYLER!"
"I ordered several parts to replace my prop and thrust washers and when they arrived I found I had ordered the wrong parts. Felix walked me through the process, helped me order the correct parts and facilitated the return of the original order. Extremely helpful, courteous, and friendly during a long call. Great job Felix and Boats.net!"
"Good product schematics and good prices"
"Easy sight to use. Quick shipping."
"Normal and satisfactory. Too damn many questions."
"What a very nice website to navigate through"
"Quick and easy order process."
"Fast shipping, the right product, and easy to deal with.
Do not waste your time in the marine stores.
I have used them for years.
Regards
Captain Ron"
"Ordered over a week ago, still not arrived. Paid for expedited delivery, must have sent it by turtle express!"
"High volume of customers probably accounts for how long it takes to place an order. I did appreciate the help I finally received. This was about the most difficult on-line order I ever placed."
“I'm sorry to hear about the difficulties you experienced while placing your order. We appreciate your feedback and will strive to improve our processes to ensure a smoother experience for our customers in the future. I see this order was placed online, is there anything we could help to make the process quicker for you? If you have any further questions or concerns, please don't hesitate to reach out to us. Thank you for your patience and understanding.”
"Best place to get boat parts fast and easy"
"I reviewed the order summary twice, but after ordering somehow one of my oil filters was deleted. No worries, I’ll get another on the next order.
Thanks ! Quick and easy!"
A rep from Boats.net, Partzilla-BoatsnetCS, has responded:
“We do apologize for any inconvenience this may have caused you. I have reviewed the tracking information and it appears the package is out for delivery today. Please reach out to our customer service team and we will be glad to assist you in the future. We hope to hear from you soon.”