"I ordered a Yamaha electric starter kit from boats.net on a Tuesday. Despite the Fourth of July holiday falling on Wednesday, the kit was on my porch by Saturday morning. Excellent service. Email status updates with order status and shipping tracking arrived in my inbox immediately after placing the order and once the shipment was made."
"thanks for the free shipping..."
"Found what I needed with reasonable cost shipping to Canada."
"Very good response form staff, very helpful with ordering and products.
Thanks,
Gary B. "
"I like the fact that you can choose your specific motor and breakdown of various parts that allow you to simply add them to your cart. Yamaha isnt known for making their OEM part numbers easy to determine but Boats.net takes the guesswork out of it"
"Boats.net was the only online store that had stock of the parts I needed. Best price as well. They are my new source for parts"
"every time i shop with boats.net its a pleasant experience with speedy delivery "
"Looking for OLD Honda OEM. Found it here!"
"Thanks for all the help appreciate it."
"Found the right parts and received good technical support"
"Overall, a good experience. Not really happy that shipping nearly double the price of my order. Not sure I would have bought here if I would have had more time."
"Todo lo q compre es lo q esperaba"
"Ordering has been easy in the past. This time I had difficulties removing items from the cart - then completing the payment process. I’m hoping it was temporary- and will Definately try again when I need more parts!"
"I ordered some filters for my Yamaha Outboard. Prices were good but shipping expensive. I can buy locally at the same price with no shipping but I would have to make a trip to the store. They have a good reputation so I thought I'd give them a try. The order went thru but they are asking for a review when the order hasn't been delivered yet. "
“We know how frustrating it can be to pay high shipping cost and we sincerely apologize for the inconvenience. Please know that our shipping is based on a flat rate due to what the carriers charge us to ship. Our team is searching daily to find better cost efficient shipping. We thank you for your business and hope that you give us another chance.”
"The reason I gave only 3 stars is you are unable to track the package and shipping it very expensive for a couple of small parts "
“We know how frustrating it can be to pay high shipping cost and we sincerely apologize for the inconvenience. Please know that our shipping is based on a flat rate due to what the carriers charge us to ship. Our team is searching daily to find better cost efficient shipping. Please allow 7-10 business days from the date the package shipped for it to be delivered. If the package is not delivered within this time frame, please reach out to our customer service team via phone. We thank you for your business and hope that you give us another chance.”
"Spent extra money on delivery to get it here, already two days late and not in time for the trip which means I don't have reverse on my boat. Definitely disappointed. "
“We apologize for any inconvenience this delay has caused. A replacement order has been set up for you. If you have any additional questions or concerns, please reach out to our customer service team. ”
A rep from Boats.net, Partzilla-BoatsnetCS, has responded:
“We do apologize for any issues you experienced during checkout. Our team is in the process of updating our sites in hopes our customers have no other issues during checkout in the future. If you experience any technical difficulties, please reach out to our customer service team. We hope to hear from you soon.”