"I ordered a Yamaha electric starter kit from boats.net on a Tuesday. Despite the Fourth of July holiday falling on Wednesday, the kit was on my porch by Saturday morning. Excellent service. Email status updates with order status and shipping tracking arrived in my inbox immediately after placing the order and once the shipment was made."
"Our parts never arrived. Won’t order again. "
"Easy To Use and FREE shipping."
"Took to long for the package to arrive. With zero updates from tracking number. After waiting a week. I drove 35 miles to a dealer to purchase the item since I had no idea when the package would arrive. Had the boat running four days before package showed up. Tracking number has never updated even after the package arrived.
After getting a hold of someone else in customer service. Boat.net refunded my money quickly and easy. May give them another try since I am a multiple boat owner."
“We do apologize for any inconvenience this may have caused you. Please reach out to our customer service team and we will be glad to assist you with a replacement or refund. We hope to hear from you soon.”
"Y’all have the easiest website to use for finding the parts I needed!!!"
"Easy to order. The serial number of the motor helps. Boats.net has it arranged so I could find the parts I needed."
"Great, good service, good prices"
"parts were correct. delivery is a little slow. But good overall on the experience
"
"Great you have what I'm looking for and a great price "
"I had a good experience.
A more descriptive explanation of the parts I was buy would be helpful."
"Just needed part info to purchase online and they were very helpful"
"First time using. If product arrives on time, will use in the future"
"You guys rock. App is great but called to check on something and Cynthia was awesome and big help.
Thanks guys,
Drew t."
"My orders are always delivered on time with the exact items as requested. Also the return process is super easy and staff are always friendly and willing to assist. Love the service, gets me back on the water right awave...jajaja!"
"I got defective injector, they msiled me a new one immediately, there was no bs just great customer service!!"
"Overall please only had one package that didn't show up for 3 months but got lost in the mail not their fault give up the good work"
A rep from Boats.net, Partzilla-BoatsnetCS, has responded:
“We apologize for any inconvenience. A replacement order has been set up for you. If you have any additional questions or concerns, please reach out to our customer service team. ”