"I ordered a Yamaha electric starter kit from boats.net on a Tuesday. Despite the Fourth of July holiday falling on Wednesday, the kit was on my porch by Saturday morning. Excellent service. Email status updates with order status and shipping tracking arrived in my inbox immediately after placing the order and once the shipment was made."
"Pay for Expedite shipping 1-3 days. More than a week has passed and haven´t received it yet. Don´t pay Expedite it doesn´t worth the money t"
"It appears I was charged twice for my product, once for the product and again for the product plus shipping ... Hoping it gets credited back to my account soon."
“We apologize for any inconvenience this may have caused. We were only able to find the one charge for the total of your order. The additional charge should fall off of your PayPal account within the next 48 hours. If the charge does not fall off, please contact your financial institution. If you have any additional questions or concerns, please contact our customer service team. ”
"Great customer service and super fast delivery!! Thanks "
"fast and pleasent just as explained"
"Your site is second to none, detailed diagrams and most parts in stock! Love it, I purchased a new 2015 135 Etch and you did the rigging back in 2018, returning customer since. Andrew Mackhrandilal"
"Great service, Dave went above and beyond to look up my parts"
"At least you had it for another price in stock - thanks!"
"This us my first time ordering from Boats.net. Chad was great in researching parts for my 40 year old outboard. Very pleasant experience. I will recommend Boats.net to others. Great job!"
"It's nice to be able to find quality parts and older than with ease."
"Looking for a key for my boat. I texted them and the next morning they immediately got back with me and tell me which one I need. Awesome service! "
"Had all the parts I need to rebuild my 225 suzuki sucking water into the oil. Doing a whole gasket swap and pulling the block. Wish me luck. "
"Right part,fast shipping thanks"
"Always a simple process when ordering parts from here for my outboard engine. The site runs smoothly and the inventory is always well stocked! "
"great service easy to deal with. "
"They have the parts I need when I need to make a repair. "
A rep from Boats.net, Partzilla-BoatsnetCS, has responded:
“We apologize for any inconvenience due to the carrier delay. We have refunded your shipping costs. Please allow 3-5 business days for the refund to be processed back to the original method of payment. If you have any additional questions or concerns, please reach out to our customer service team. ”