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Verified
5/5

2019-06-18

Got a best deal To Denver

"Hotel+Car+Flight worked out better and cost effective than any other websites..
"

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Verified
5/5

2019-06-18

Awesome service

"Ever since we started of our vacation planning, we decided to do it through Bookit.com. and it turned out to be a wonderful experience.
The process was clear and easy, the whole information it's there.
thank you Bookit.
"


Verified
4/5

2019-06-18

Customer Experience

"I spent 1.5 hours on hold only to be disconnect when someone answered. I called back and spent another 1.5 hours on the phone only to get Joshua Baker as my agent / customer service rep. he was patient with me, provided all the pertinent details i needed in order to satisfy my order. He was able to make modification changes to 5 reservations with me. He NEVER became annoyed or agitated with me. This was the absolute best experience i EVER had. I can't express how much Joshua made my experience, concerns and issues so much better. I don't know who trained him but job well done. Keep up the good work. The man should be promoted to SVP of customer service and everyone should get out a recorder, pen and paper and take notes. He should be apart of the new associate on boarding training. This is the expectation strive for excellence and deliver excellent customer service. Thank You Joshua Baker for making this a wonderful experience. Tracy Ford ....you ROCK Josh... Seriously, I mean all of this.. Take note people, take notes. "

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Verified
5/5

2019-06-18

Thank you Derek Aubrey

"Derek Aubrey is the BEST agent for fully refunding our trip to Punta Cana due to all the sudden deaths and went out of his way to book us a new destination to South Beach Miami thank you BOOKIT.COM for employing such AMAZING employees we will continue to use you for all our dream vacations"

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Verified
5/5

2019-06-18

Good booking

"Had a excellent time and the location was great"

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Verified
5/5

2019-06-18

Great Customer Service/Premier Resort At An Amazing Price

"After doing my due diligence and searching for the best price possible, I booked a week at a resort in the Riviera Maya at an incredible price! I feel like I hit the jackpot today.

James Alpin, Rep who facilitated the process of booking both the resort and air, was professional and A pleasure to deal with. He went over everything in detail about the process. I have had a recent experience with a competitor , That didn’t have any comparison in the level of professionalism. I will be using them again in the future. Thank you James!
"

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Verified
4/5

2019-06-18

Cancun Vacation

"The website is easy to use. Prices are good. The negative: I was at the phone for over an hour trying to get an agent to address a situation of my booking. I did't get a person to help me. I ended resolving the issues by myself. "


Verified
2/5

2019-06-17

"I booked my trip; but i didn't get email confirmation that i can print the detail of my trip, payment and flight.
this is not first time i am booking my vacation with bookit, however this time i am confused why i am not getting your guys confirmation and enable print it as usual. I called to customer service but i keep waiting to reach them, still i am not reaching them, they put me on hold forever.

"


Verified
5/5

2019-06-17

5 Star Vacation Everytime!!!

"Super easy to book your trip, best prices I could find."

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Verified
5/5

2019-06-17

Great go get help for my trip to cancun

"It's now official are top made true
"

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Verified
4/5

2019-06-16

All in one spot

"I like bookit because I can get flight, hotels, shuttles and extra curricular activities for my trip all in one spot. Just check off what I want, pay for it and rest easy until my travel date arrives."

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Verified
5/5

2019-06-16

Fun in the Sun in Mexico

"Agent was very patient and helpful. Thank you for helping to schedule my dates to get the best rates. Book it.com never fail to give outstanding service "

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Verified
4/5

2019-06-15

First-time BookIt Customer

"My booking experience was easy and quick. I only wish that you all accept AMEX credit cards as payment. "

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Verified
5/5

2019-06-15

Excellent Services

"The bookit agent was very cordial and helped me at all times with great respect. Thank you!"

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Verified
5/5

2019-06-15

Destination Change

"We have an upcoming reservation in 4 months that is already paid for but we decided to switch to another resort. The ease that the site allowed us to make the switch was phenomenal! It gave you details about any price differences up front and with a few clicks of a button we were able to switch! "

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