"Provides a tremendously valuable to professional photographers at a fair price. In my work, I frequently need specialty equipment - such as a 300 f2.8 lens or a Nikon D3s. I can't afford the capital outlay for these uber-expensive items. Using BorrowLenses' capital, I pay a rental that I can easily itemize in my billing to my customer.
Ordering is easy as click - submit. Service is better than the best of online retailer's I've delt with.
I will use them in the future and frequently."
"BorrowLenses.com is a long overdue solution for working professionals in need of high quality, still and motion picture rental equipment delivered to your door... wherever you or your location happens to be. The equipment is first rate and the service is extraordinary. I'll be using BorrowLenses.com on many future productions."
"Thanks for the great service you provide, the professional manner in which you go about the transaction, and keeping me informed of where we are in the process. I ordered my rental a couple months before I needed it, and you were quick to email when it was sent, and when you received it back. The camera was in great shape when I got it with all the necessary cords needed. "
"Rented A lens for an Ariel Shoot and paid the extra $$ to make sure it arrived on time, the sales manager assured me this would not be a problem. two days after my shoot the lens showed up! I almost lost a client, not to mention the rental costs of the helicopter. Borrowlenses.com offered to give me a break on my next order, the break turned out to be three days free rental on a flash unit. By the way this great break was also the coupon of the month. Overall I have been very pleased with the product, The Customer service and shipping are terrible I would not recommend this company to anyone who depends on rentals for their professional business."
"I rented three lenses, and the person I contacted about them was incredibly helpful with my requests. They arrived here when they were supposed to, were in great condition, and when it was time to return them I realized I had lost the return label, so I e-mailed them asking for help, and they immediately (within seconds) responded to me with an attachment of my return label to print. They also confirmed that everything had arrived back in perfect condition.
They are very reliable and helpful. I will be renting from them again."
"Very quick turnaround. Rented Lens was in perfect condition. Would definitely recommend it to other photographers!"
"Awesome experience! Rented a telephoto lens for my Nikon due to sitting in the nosebleed section at the Packers vs. Chiefs game. Love it!! Will definitely use this service again!!!!!"
"Great company and experience. I've rented a couple of times from them and the lenses arrived on time in perfect condition. I'll definitely rent from them again."
"Wonderful plan and service for this photographer! I needed equipment for a weekend out of town wedding- so planning was KEY! Borrow Lenses did a perfect job getting excellent equipment to me on the day I needed it, no worries. "
"Excellent experience. It's an annual ritual for me now. Look forward to renting lens next year. 5 stars."
"I LOVE borrowlenses.com...its a great way to try expensive equipment before I buy, rent a lens that I might need as a one off etc. Their customer service is very good as well. I often decide to extend my rental and it just takes a quick email and if available, they process my request right away. The insurance prices are fairly reasonable, too, so that you don't have to worry about damage to the equipment. If something unexpected does happen, you can just walk away. I highly recommend you try their services if you are a hobbyist or professional photographer."
"Great doing business with BorrowLenses.com! I picked up my lenses in San Jose with no issues. Proceeded to take some great pictures I could not have done with out the lenses. Then returned them to San Jose when my rental time was complete. No problems at all. I'll be doing business with them again. Thanks BorrowLenses.com."
"Fabulous company. Rented a portrait lens that I'd love to buy but can't afford. No deposit, WOW!! that's a biggie for me. I'd use them again, and again, and again"
"What a complete joke of a company. I responded to an email offer where they were selling some of their used equipment. I was interested in the Spyder Elite3 Calibration system. I had at least three emails go back and forth asking questions about the product, how to order, etc. There is no clean way to buy from their website, the freight is charged for roundtrip which would not apply if you are purchasing something. I was told not to worry they would adjust it when the order is processed. I did order the product, and three days later I get a phone call saying they were cancelling my order because they didn't have the product. I pressed the issue asking how could there have been back and forth emails about the item, and no one mentioned it wasn't available. The customer service person said he would check into some things and call me back. Three more days go by and I received no call, so I called them. This time I got left on hold for 10 minutes and finally was told some BS story that the sales manager had the unit and was out of town but is back and it shipped to me. Then later that same day I get an email saying that my order was cancelled. I contacted them again and was told that the order was cancelled, and they don't have the product. So I looked on their website, and there it was still being offered for sale. This is a very unprofessional company with no understanding of customer service, and I would warn anyone looking to do business with them to look elsewhere"
"Great customer service! Such a simple order, ship and return method. I ordered a telephoto zoom lens for a 3 week trip to Africa. When Fedex messed up the delivery, I was able to get in touch BorrowLenses the night before my flight left and they quickly overnighted another lens to me! My photos are beautiful! Thanks BorrowLenses for your great customer service and attention to detail!"