"routing number incorrect and they say there not responsible to I want to order new checks what a rip off do not by checks from them they **** "
"Do not order checks from them. They do not stand behind their mistakes and the customer is not first and foremost. They screwed my routing number up and would not replace my order. Very unfair company. I know i put it in correct because I checked it three times. Horrible company and will not refund your money or replace bad merchandise.
Pictures are not clear on the checks either. "
"My experience has been horrible! Waited on hold for 15 min. And never got through. I will make it my mission to give Bradford Exchange as many bad reviews as I can. They should not be allowed to scam people the way they do! I will find a way to get the charges reversed! "
"I received my order in two shipments. The second shipment had a misprint on the product. (Was mailed correctly and the 1st set of items were fine.) They are refusing to correct the misprint stating this is my error!!? Terrible!! Save yourself the troubles and the money - go elsewhere!!!"
"I recently received an order for green safety checks from Bradford Exchange that are dreadful. First, the printer over-inked the press so that the color is dark and bilious and the printed text is crude rather than sharp- - - not at all what is represented on the Bradford Exchange website. Secondly, Bradford Exchange changed the design of the checks to make the border coarser and - - - incredibly - - - it placed an ADVERTISEMENT FOR ITSELF at the bottom of each check!
I had purchased blue safety checks from Bradford in 2014 which were fine and it was on the basis of this experience that I made my latest purchase. When I pointed out the deficiencies of the latest checks to Bradford it denied the color variation and said that the design changes were shown on the check images that appear on the website. (True, I should have looked more closely.)
They graciously offered to sell me a new batch of checks. I replied that the next time that I want ugly, sloppy, poorly printed checks that advertise the company that printed them on their face I will return to their shop.
[Edit (Dec. 26, 2017) Found out that the Bradford Exchange Checks for which I paid $10.44 (because of their deceptive "service charge") are available (properly colored and printed and DEVOID of advertisement) from any of their competitors for $6.50 delivered.]
Save yourself time and aggravation. Instead of sending your money to Bradford Exchange, just throw it out the window.
"
"I think there business is a scam. After I fill out this review i’m Calling my States Attorney General for their bait and switch practices. On 10/25/17 I ordered 4 boxes of checks for $39.90 then there’s a $2.50 per box fee and another fee for handling and expedited shipping of $8.99, totall $58.89. I’ll love the checks so the price is fine. On 11/10/17, I get a letter (not my checks) stating there is a problem with my address and if I don’t call my order will be cancelled. By now I’m Down to less than 8 checks, so I call and I am assured all is well and my checks will be sent out in a day or two. 11/16 I call looking for my checks, order has been cancelled because I didn’t respond to inquire about my address. I speAk with a supervisor get my checks reordered, thinking everything is fineI look at my checking account and a charge of $77.10!!! WHAT, I call the company get some line about first time customer and that the charge is correct, I say NOT SO FAST, i’m calling the State Attorney General so give me my original price, they comply but again no checks they should arrive by 12\1 to 12\8. Never again! And i’m Still reporting their behavior to the State Attorney General, this is a scary company."
"So excited about the design I found and that I could get a box of singles for $3.50 and labels for $7.99 with free shipping. Yeah, NOT. Pay no attention to the big flashy signs that say things like WOW YOU SAVED $24.95 and you'll see on that last page in the tiny letters, those checks go from $3.50 to $8.99 and they also snuck in a $3.95 "handling fee" on each item. WORST BAIT AND SWITCH SITE EVER. Really, there's no excuse to do business this way. I called back immediately and cancelled my order.
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"I ordered my checks on line and it said it was I think 7.99 for duplicate checks. Thought it was strange because I never received a confirmation and there was not a total stated on line. When my credit card came it said I owed $53. I also didn't get duplicate checks. I called them and they said oh, I think that's for first time ordering, I said that was not stated anywhere. She really didn't seem to care and said for duplicate checks I'd have to pay that much again. I told her never again. Deceptive rip off
"
"Great service and product!
I just got my checks today. Everything was correct and just as I ordered. I saved $74.83!!"
"I ordered 2 boxes of checks at $6.99, 1 box was suppose to be free, but they tacked on a and long fee of $5.90. I've only received 1 box and they misprinted my information. They refuse to send me a copy of my order to verify that this was my mistake and not their own. Also according to the description a box of checks includes 120 checks. My box has 119, no big deal but where is my 2nd box?? I will be reporting to this fraudulent company to the Better Business Bureau."
"I am really unhappy with my experience with this company. I ordered checks. They tacked on a "handling fee" right after I checked out, which I noticed on my confirmation email. Then I receive the checks, only to find that they place a horribly ugly advertisement for themselves across the bottom of the front of the checks. How unprofessional! Will not use them again."
"I will never order from this company again! They were responsible for misprinting my checks and due to me ordering online they will not replace my checks! I was told I need to reorder and be fully responsible financially! What a joke! The customer service is horrible! Why should I pay for your mistake?... There was no notation indicating that you order online at your own risk! These people are frauds!"
"I had ordered 4 boxes of duplicate checks. It was suppose to be around $18 bucks. I looked at my bank statement that they were charging me for the full amount of $65. I called them and they said that I had ordered before and that it "pops" up and notifies me that I have ordered. It absolutely did not notify me at all. I called them and managed to get a 50% discount but really still wasn't happy that I had to pay that much. The lady said that it states it on the program. I asked where and should could not tell me. I looked at the website and pricing and it doesn't say that if you have previously ordered you do not get the discount. They are full of it and I will not order from here again. Like others have said it's a "Bait and Switch" scenario."
"Worst company!!! Placed a check order online on a Friday. I received an email at 3am on Monday and they won't honor the price of the web order since I have ordered from them before. I have no record that I ever did. They were charging me a different price. They didn't tell me the new price and when I went on line to check my order status it couldn't be found. I emailed them back and told them to cancel it around 7am and again around 8am that same morning.
I get another email from them at 1am Tuesday this time and they tell me its to late to cancel. I NEVER authorized an order for a different price. I have contacted them 3 more times since and I am getting nothing from them. No calls no emails...nothing.
Saw the charge on my card and they charged me almost $50 more!!!!!
So now I have to spend my time disputing the charge and contacting the better business bureau about this.
Customer service is awful and they have now fraudulently charge my card since I did not approve the charge and I do have an order confirmation with the lessor price.
I will never do business in any form with this company."
"Okay so I will take 20% of the blame on this but they own the other 80%. I place my very first order through them online. I didn't even see an option to upload a check image or to order by phone. I only learned that they were available after the fact. THe problem is that when they ask you to input all your number information they give to a sample to the side with the highlighted number you need to input. So I entered the numbers based on what they have highlighted. Then at teh end when they give you a sample check to review, they do not use your numbers they use zeros for the routing number and check number and ***-***-**** for your account number. Basically they do not let you review the numbers you input into the system. If they had I would have caught the error and corrected it. But to make it worse even if they did let you actually preview your checks, the system doesn't let you back up to the page. I know this because I realized that I wrote the wrong starting check number "419" instead of "421." I decided to just void the duplicates and make do. Well now I'm out $13 and time, and I'm out of checks with bills that need paid. REALLY this company is not worth the risk. Fork over a few extra bucks and and order from a more reputable source!"