"Not an honest company.
Charged incorrect sales tax and charged sales tax on shipping and handling as well. Sales taxes is only to be charged to products. When brought to their attention they just send a BS form letter."
"I ordered online wanting my address on my checks to be diferent than my billing address cause we are in the middle of getting ready to move. I did not know you had to order over the phone to do that. I called and the 1st guy I spoke to said as soon as they ship out I can call back and he would fix it for me. I called back and now they won't fix it."
"Ordered 4 boxes checks. Didn’t realize I wasn’t a first time customer. They charged me $60 versus the $20-$30 i agreed to pay. Tried to cancel and they wouldn’t do it. "
"They are rude and unfriendly and not worth the trouble for what you get.
Don’t do it. "
"For the past 4 days I have tried to cancel my order spoke to a person from your company for 2 days via email she kept telling me to wait todays later she told me to call you I called your company 4 times and could not get thru 1rst time I was told that your company had no lines available , called 2nd later yesterday waited 20 minutes no one answered called 3rd time waited 35 minutes no one answered, called 4th time waited 24 minutes no one answered finally gave up. Called today again put on hold no one answered. I DON'T WANT THE PRODUCT NOR THAT MONTHLY WARRANTY. "
"I live in a different town so wanted my mum to know I missed and loved her very much thank you"
"I tried reorder checks and have the checks sent to different address. They needed a proof of address. So I emailed a credit card statement. And after a few calls and emails to customer service; Bradford Exchange would not complete the order with a billing statement from a credit card which showed my address. "
"Talk about ghetto!! Never order from these shysters!! Oh, we have "buy 3 boxes of checks get fourth free!!" 2.95 per box... Okay after processing charges, shipping and handling, administrative fees, convenience fees, and sanded fist in your **** fee.... comes out to about $26,,, of course thats after the discount!!!"
"I picked Bradford base on price but that doubled with the hidden service fee. Called within 10 minutes to cancel. Was told the order was not in the system yet and to call back later. Called first thing the next morning and was old it was too late to cancel. Will never use again and I suggest the same for you."
"Ordered on my iPad. Checking different checks on my Android phone later, the price for the exact same checks with the exact same offer was $3.40 LOWER!
What kind of BS dishonest practice is this? Do they think people who use Apple products should pay Higher prices? What BS.
Plus I ordered buy one get one free, only got one. Customer service was a joke. I will never get my free box Plus I paid more? Never, ever purchasing from this company again. "
"Good luck getting your checks. Mine never showed up. When calling customer services, they kept repeating over and over about how I should have used the shipping with a tracking number. They did refund the purchase price, but who knows where my checks? Monitoring my bank account to make sure no checks are written with those check numbers."
"If I could leave a negative star I would! I write to them after the check I wrote to my landlord was returned/rejected. I explained what happened and asked for a refund since I couldn’t use the rest of the checks I received and they told me there was nothing they would do and I should try ordering more at the introductory rate. "
"About $65 for 4 boxes of checks on an intro offer! Much cheaper than the bank, excellent quality and variety of designs to choose from. I would highly recommend."
"Extra number added. No refund"
"Bradford Exchange was not helpful in helping me solve my online order. There was an error on the checks and they simply wouldn’t budge to work with me on resolving the error in a way that would bring about customer satisfaction. Definitely disappointed with this company."