"My name is Will and I have a 50" Panasonic that went bad after a few months and I had a horrible experience with the process of the repair. The only part about the ordeal that made the experience acceptable was the technician that came to repair the television. I recommend that if you ever have a television that needs to be repaired ask for A.J. by name. Aside from his knowledge, his kindness, and efficiency makes him someone you want repairing your tv. I just wish the rest of the company would follow is example."
"I was charged 20% restocking fee for a 3 days old brand new computer, this is a third world country policy not even written on sales receipt"
"Had the pleasure of having service man Ramezan tech # 104 of coming to our home to adjust our new plasma TV. He was great! It was great experience. Very knowledgeable and forthcoming with assistance."
"Great customer service! AJ worked with us to arrange a repair appointment when we were at home,and he was on TIME.
Thank you AJ!!!!!"
"From the moment Tech #67, Alex, entered my home, and checked out my problem with the TV, He knew exactly the problem. I am a Vice Pres. of the Florida Boxing Hall of Fame and I want to congratulate Brandsmart on having professionals like Alex. I appreciate professional service and I felt immediately comfortable knowing the problem with my TV would be taken care of in an efficient manner. Thank you for having people like Alex on your service and repair team. Because of Alex, I will highly recommend Brandsmart as the place to buy electronics and other accessories. Alex deserves the highest praise. Thank you."
"The technician was very helpful, explained to me the problems that may have caused my device to stop working. Overall very professional."
"I had a service call from Tech 9 for a TV under a service contract. He was very knowledgeable and professional. Very satisfied."
"my tech A.J. was excellent with everything, he did great job, would recommend to friend.
Jamaine Heath"
"Fernando Gonzalez, Tech- 9- Really professional and really nice..
Thank you :0)"
"i would like to thank AJ ma service tech he was very friendly an extremely professionel;was a pleasure to deal with AJ got a five STAR from me thank u AJ"
"Today I had the good fortune of having a really really qualified and professional technectian come to repair my television . He repaired my television within the hour. He was so considerate that he asked for a towel to be placed underneath the base of the tv so that he would not scratch the wooden stand. He cleaned up after himself and left me happy with a clear picture on the screen. If you ever have to contact brandsmart for service I strongly request you ask for the technician I had, his name is Ramezan.
Brandsmart should hire more employees like him. "
"Went above and beyond to fix my LCD TV. I'm not always home, but Fernando worked with me to arrange a repair appointment when I'm back from work. He was very convenient, professional, and quick to fix the problem. Thank you Fernando (Tech-9)."
"GREAT customer service. Their Service Technician, AJ was very Professional. He was prompt,courteous, and obviously knew what he was doing. I couldn’t be any happier. With Brandsmart armed with employees like AJ, its no wonder why they are so successful.
Gary J."
"Our tech Aj was very helpful and worked quickly.We were pleased with his servce."
"Ramezan, tech #104 was great! Did the job very well & was very professional & polite. Wonderful technician. Gets the job done!"