"Ordered on 12/23 and it was processed and in priority mail 12/24/07.. Got updated tracking number so I could know when it hit the Post Office. Great service, great price, appears to be great product."

"The memory card reader was junk. It wouldn't accept the xD card as advertised because of a poorly-made outer shell. When I removed that shell by unscrewing the screws holding it together, my xD card fit in but it wouldn't read on my computer."

"Product payed but NOT RECEIVED.
Care Costumer no unswear
ESTE COMERCIO ES UNA VERGUENZA PARA USA.
"

"Order was placed on 12/17 - received a confirmation email of order but nothing since (including not having received the order). When ordering online it's helpful to get an e-mail when the product has been sent. I don't know the current status of the order - due to this, the purchasing experience is rated as low. I tried to get a status via the confirmation e-mail (contact info, automatic link to the website etc.) but couldn't find anything. I also couldn't find a site to check by searching online... the unknown with the order is uncomfortable..."

"DO NOT USE THIS MERCHANT-SHIPPED OLD VERSION BATTERY THAT WOULD NOT WORK WITH MY CAMCORDER-THEN REFUSED TO RESPOND TO MY EMAILS-A NIGHTMARE TO DEAL WITH"

"A little unhappy it's been a week and a half and still do not the product I ordered. I never received any sort of tracking information. Probably won't order again."

"I wanted a call back prior to them shipping the order because I was not sure the order was placed - I would have liked to know if the product was used, new or refurbished. I again was unable to locate that information. Other than that, the order was received but the box had been opened by UPS because it had their brown tape on it. Do you know why?"

"Customer service on the phone was corteous and took enough time to answer all questions. Product (battery fro Sony Vaio) was shipped promptly and arrived in new condition and has been working fine. There is a one year warranty which I hopefully won't need to use, but if I do I will be sure to update this post."

"FAST, GOOD AND FRIENDLY. WE WILL CALL AGAIN. THANKS"

"Excellent service, item ordered was received within a couple of days after placing the order.
I would certainly order from you again."

"At first, my Compaq laptop battery had finicky connection. An RMA number was provided quickly via phone (company response to email is spotty). Replacement battery received ~10 days later -- works great!"

"Pleased with the quick time that it took to get the power cord that I ordered. Thank you"

"Order was filled and delivered in an unexpected quick amount of time and I was very pleased with the product and the price which was lower than other companies.Very pleased with Brilliant Store Inc., thank you, D.H. from michigan."

"Ordered a MicroSD card, I received a MiniSD card. this is not the same thing. contacted store by email with the mistake and have had no reply."

"Best price on the internet, excellent service. Will return in the future."