"This company sent my ordered item - a Bluetooth GPS receiver - quickly, and as promised. A very satisfying Internet transaction, and I would recommend them to anyone looking to pick up GPS related equipment or software."
"I recently purchased Routis 2004 from Deluo. Thier return policy posted on buygpsnow website states that there is no return on "some" software, but everything else is thirty days money back. Looking over the documentation I could not find anything stating that it was one of the excluded items.
Well, the software is garbage, you are required to download entire states for your navigation, for example, my first test was a trip from Detroit to northern Minn., since I had to download all of Ind. and Ill., even though I barely cut through the corners of these states I didn't have enough space left over for my destination, Minn. After downsizing considerably and attempting to plot a route across Mich. the program kept freezing up my IPAQ 4150 requiring a reboot. I finnally gave up and ordered Mapopolis.
The return policy posted states to contact deluo, they will only communicate through Email so you can't actually talk to anyone. Thier response to me was that they never heard of me, but it didn't matter because as of Feb. they offered zero refunds on software, all software."
"Great seller. At first they delay my order, but they upgraded to ups 2nd day deliever. The gps receiver is great. "
"Package delivered on time, pre-sale mail communication was accurate and responsive. Site recommended, this upgrade offer was very attractive, moreover from France (euro vs usd)."
"When was the last time the owner or president of a company you bought something from called you personally on the phone to handle a problem you were having with a product they sold you? I would almost bet, never. Well, Joe Kee runs his business this way. Not only did he call to find out what the problem was, but he called back again to "walk me through" the steps needed to make sure everything was working properly and that I was completely satisfied. In a day where there are unlimited places to shop impersonally and take your chances on results, it's nice to know "let the buyer beware" isn't practiced by all. The product I purchased from BuyGPSnow is fine, the price was very good, but the service I received was OUTSTANDING. Who do you think I'll recommend or buy from next time? No question: BuyGPSnow and Joe Kee. "
"I had an excellent online shopping experience with BuyGPSNow.com. When the product hadn't become available on the date the web site had stated, the owner called me to advise me and made special arrangements for me to receive the item prior to my travels to europe. I really appreciated it and highly recommend BuyGPSNow.com."
"Ordered TomTom Bluetooth USA w/ car kit for H1945 from buyGPSnow via ground shipping. The ordering, confirmation, shipping and handling are flawless. I got the package in three days. (Actually I ordered the same bundle from another site first but that site took my order and later informed me they did have it in stock.) Further more, they not only replied my email and answered my questions in less than 24 hours, they went extra miles providing advice and directions on how to set up the device. Great guys and excellence service ! Havent had such good online order experience in years ! I recommend buyGPSnow site to all my friends now for their GPS needs."
"Placed order on June 10th. I only received one (automated) confirmation email that my order has been received. Called sales department on 6/15/04 to find out what the status of my order was. He walked me through checking the status on their website, which I already knew how to do, and he said that that was the status (Your order has been received and ready to be fulfilled). I asked for an ETA or where it was in the fulfillment process. He said he did not have access to that information. Poor customer service!!! Sent an email today, so I'll have to wait on their response!
As of 7/13/2004, I received all the products I ordered as promised. Spoke to Joe Kee who was very helpful and accomodating. Found out that one of the products ordered was not in stock and therefore my whole order was waiting for the out-of-stock item. I would definitely recommend this reseller to my friends."
"Perfect transaction. Joe (owner) returned my call within minutes, and did everything to assure me that my Mio 168 would ship that day via UPS overnight. He also price-matched a $10.00 difference willingly, and, because a different vendor offered free ground shipping, he allowed another $7.00 refund. I received the item the next day in great condition. Packaging was great.
Thanks Joe and to your Team @ BuyGPSNow.com!
Marsh"
"I ordered the Haicom 3-in-1 kit for buyGPSnow.com. They encountered some delay in the order, so they gave me a free upgrade to 2nd day shipping.
I installed the gps in my car and it works great! In ever thought I would be able to connect my IPAQ 1910 to a gps receiver.
Great product, excellent service."
"My parcel arrived after 15 days.French customs are responsable for the delay.
Mr Kee have always answered my Emails, but sometimes with a delay.
he offered a crédit to me to compensate for the high cost of EC and french taxes.
Thank you Mr Kee
Stéphane"
"Mr. Kee, I would like to thank you for your call, on letting me know that item was out of stock. In the years I have been ordering items I haver never gotten a call so quick from a seller, it normally takes two wks before they inform you of the situation. Keep up the great customer support! and your shipping was right on time.
Ozzie
U.S. SPECIAL FORCES
"DE OPPRESSO LIBER"
"
"Great service, price and website. No problem with delivering to an Australin address."
" It's obvious Joe takes pride in his business and spends a great deal of effort to satisfy his customers."
"Bought GPS hardware and software. Prices were excellent. Service was fantastic. Great communication, fast processing of order and quick shipment of products. The whole process from ordering to receiving goods took exactly 1 week. And I live in Australia! Very highly recommended."