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Product & services pricing
3.48/5
Chance of future purchase:
3.35/5
Shipping & packaging:
3.34/5
Customer service:
3.34/5
Return/Replacement policy:
3.08/5
Featured Review


Verified
4/5

2024-04-22

Item not as depicted.

"The quality of the product seemed good, however what I received was not as depicted / described on the website. I'm in the process of trying to submit a return claim, but have not been able to do so yet, as I've not been able to reach anyone. I called within operating hours on a Saturday (according to the pop-up message I received when attempting to start the return process online), but received an automated message stating that I was calling outside of normal operating hours. Conflicting information. I left a voicemail. "

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Verified
5/5

2024-04-22

Exceptional Experience

"Called if for order and Konrad provided the best service and expertise. "

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Verified
5/5

2024-04-22

Great Customer Service!

"I had an issue applying an online gift card to a current order. An customer service associate jumped on a heads up chat immediately and got me squared away within seconds.... I was very impressed."

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Verified
5/5

2024-04-22

Easy to find what I needed

"Found what I needed and it was delivered promptly. "


Verified
5/5

2024-04-22

SSR

"Order came fast and was a perfect fit."

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Verified
5/5

2024-04-22

Excellent Customer Service

"I've bought several products from Carid and I'm always impressed with the knowledge of the products and to ensure you get exactly what you need."

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Verified
5/5

2024-04-22

Christian’s great service

"Christian did a great job ! Super efficient and professional "


Verified
5/5

2024-04-22

Very helpful

"Best customer service in the buisness. Patient, attentive and knowledgeable"

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Verified
5/5

2024-04-22

Headlights

"Awesome sauce! I love my lights in my car. Fit right in place. it was a great purchase. I’m going to order fog lights as well!!!"

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Verified
5/5

2024-04-21

Reasonable price

"Everything fit great and works perfectly "

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Verified
4/5

2024-04-21

I received my order

"I received my order in a timely fashion it appears to be good quality I haven’t installed it yet I am waiting for otherparts"

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Verified
5/5

2024-04-21

Highly recommend

"I wanted to buy parts for a 2013 SUV. They had a great selection and were delivered in a timely manner."

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Verified
4/5

2024-04-21

Shipping

"Ordering and price were great.
Shipping was very slow.
"

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Verified
5/5

2024-04-21

Great customer service!

"Alex was very helpful and nice. He answered all my questions. "


Verified
5/5

2024-04-21

Great prices and fast shipping.

"A lot of Mercedes parts are over priced and hard to find.
I finally found the best place ever to find parts for my older Mercedes. As the title says. It is truly the best place to buy parts I need.
"

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