ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.48/5
Chance of future purchase:
3.35/5
Shipping & packaging:
3.34/5
Customer service:
3.34/5
Return/Replacement policy:
3.08/5
Featured Review


Verified
5/5

2024-04-19

I’m good

"I’ve always had a good shopping experience with Car-id . Most of the part recommended are right on the money "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-04-19

Perfect fit

"Part as described. Fit perfectly. Delivered in timely fashion. Thank you."


Verified
5/5

2024-04-19

Great

"Helped with all my questions "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-04-19

Fast delivery and good products

"Would buy again and tell friends "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-04-19

product worked great

"The part I ordered was of great quality and fit perfectly. I will continue to purchase my automotive part from Carid"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-04-19

Nice job

"Made it pretty easy. Told em what I needed. Sent me an email with items in cart already. All I had to do was pay. Shipped fast also. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-04-18

Awesome

"Great experience! Super service from A-Z"

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2024-04-18

Great experience

"easy to order and my product came in a timely manner."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
1/5

2024-04-16

Recently, one of the most horrible transactions I've had.

"Shipped my order wrong and were totally unhelpful in resolving the issue. I had to call the fulfillment center myself to get the matter resolved. CarID did nothing, and provided nothing but run-around.

Never again.

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-04-17
A rep from CARiD.com, AliceCARiD, has responded:

“Dear Reviewer1000813503,

Thank you for sharing your experience with us. We are truly sorry we were not able to satisfy your automotive needs. Please allow me to offer you a compensation for this bad experience. Please check your e-mail box and reply me back if you are interested.

If you have any further questions or concerns please reply me back.
Or simply dial order toll free phone number 800-505-3274.
Thank you. Have a good day!

Sincerely,
Consumer Relations Department at CARiD.com.


Verified
5/5

2024-04-18

Great product

"On time delivery. Good price."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-04-18

Tech Help

"very good information passed on to me. Even though the part I needed was not in stock, I gained more knowledge about other options"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-04-18

Led Headlight Assemblies

"The headlight assy's I bought are exactly what I ordered. They fit perfectly. I am very pleased."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-04-18

Extremely Helpful

"I needed some push pins for my front bumper valance. The representative who answered was Dina. She was extremely helpful in this matter. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-04-18

Great Service

"Received my parts on time and worked out great. Pricing was great as well.
quality of parts great.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-04-18

2015 headlights

"Customer service is amazing couldn’t believe how understanding and helpful they are. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges