"I was truly please with the service from CARiD......I purchase the truck cover for my son...the original ship date was going to a week after he returned from Afghanistan so I call and the young women that help me got it to me 4days before he return and so all the remodel we did on his truck was done in time to surprise him when he got home....again a BIG THANK YOU....you made a soldiers mother happen and a young man that deserved the gift for putting his life on the line for our freedom...."
"Great company to do business with, really nice Quality parts at a reasonable price very quick shipping can’t really say enough good things about them at this point I would recommend them and I will buy from them again"
"Got my product in a timely manner "
"you took a sure easy simple a deal and turned it into a nightmare for me , you are a bunch of sheisters of the worst kind , you should not be allowed to practice business anywhere let alone run a bodega in the worst part of town , no wonder you went bankrupt chapter 11 . I will never ever ever buy anything from you and I will make sure my social media exposure of your crooked ways will be massive , you **** customers and then force them to swallow your spit , you are thieves and bullies !!!!!!! "
"I ordered a front brake dust shield for my 2019 Chevy Trax. The ordering process was smooth and I had no issues navigating the website. I will admit it took 4 days for me to receive my part - which is relatively fast considering I am in the West Coast of the US. The price is great and the part fit on my vehicle like a charm! However, I wish that the part came with new screws because in my specific case some of the old screws on the old dust shield that was on my car were stripped or missing altogether. So this did cause a hickup during my replacement of the part. "
"Prompt shipping, order was correct, no breakage."
"Jena understood my situation for what I have been looking for for my vehicle project. She doubled checked the order with me to make sure I was ordering what I wanted and that it is was in stock. She explained the follow up process which has been spot on.
I will definitely be returning to CarID as my first choice.
Thanks again Jena!"
"She done an amazing job and had got my address changed in less than 15 minutes I want to appreciate her for taking her time to help me"
"Very kind and very helpful asked the questions about what I needed. Understoood everything I needed amazing staff. "
"Still waiting on my part but everything has gone smoothly so far"
"As with previous purchases, this one was just as good. Fast shipping as well as no issues with the product itself.
Thank you CARiD!"
"Great shopping experience had correct parts good quality and eazy payment"
"Excellent, good products and really fast delivery, 100% satisfied thanks "
"Excellent service and fast shipping"
"The rep was very patient with me for what i was looking for"
"Was very polite and consistent on taking care of me"
A rep from CARiD.com, AliceCARiD, has responded:
“Dear Reviewer4044304124,
Thank you for sharing your experience with us. We are truly sorry we were not able to satisfy your automotive needs. Please allow me to offer you a compensation for this bad experience. Please check your e-mail box and reply me back if you are interested.
If you have any further questions or concerns please reply me back.
Or simply dial order toll free phone number 800-505-3274.
Thank you. Have a good day!
Sincerely,
Consumer Relations Department at CARiD.com.
”