"I was truly please with the service from CARiD......I purchase the truck cover for my son...the original ship date was going to a week after he returned from Afghanistan so I call and the young women that help me got it to me 4days before he return and so all the remodel we did on his truck was done in time to surprise him when he got home....again a BIG THANK YOU....you made a soldiers mother happen and a young man that deserved the gift for putting his life on the line for our freedom...."
"Rachel was very helpful when I was having trouble with online order. Very professional and got order placed for me very quickly. "
"I am very glad to cooperate with you. Thank you very much for everything. You are the best."
"Joe was exceptional in his exploration of services and went beyond the norm to make sure I got the proper rims for my vehicle. "
"Looked for a tool box at other stores and went to cardid and they beat price plus gave me a veterans discount "
"Carid pro idea me with Excellent service on my request for a part. DIONEwas knowledgeable and professional above my expectations. I recommend him for his service. Top notch."
"The tail lights fit great, easy install, and received additional replacement harness if needed…all at a fraction of the cost I have been quoted from other sources."
"Couldn't tell from the photos. They were painted black, not molded black. So it was either paint to match, or get chrome covers. I got chrome covers"
"Nice product , as advertised "
"Can’t complain at all. I returned a similar item to the largest online retailer in the world due to compatibility issues. Basically, it didn’t connect. Purchased for 1/3 price from car id thinking it was too inexpensive to be true but worth a shot. Showed up quickly and fit perfectly. Very happy. "
"Found what I needed at a good price and had the part installed in less than a week."
"I had a great experience navigating searching for my parts; Twin-Tube Complete Strut Assembly by KYB . My car feels like new car again! "
"Great experience. Great quality and customer service. "
"I appreciate good service and a knowledgeable associate. That is what I experienced. Of course, we all want the best deal. Jerimy did his best to accomplish that. Thanks!!"
"Order was placed easily, got here fast and was packaged very well. Good job. "
"Entered all the information for my car and got the green box stating the camera is guaranteed to work on my car but when I got the camera it was not close.
That is still not the real problem, calling so we can fix the problem resulted in back and forth how it is my fault for not checking that the part number would work for my car…really?
Then they confirmed they don’t carry anything that work for me, so I can get my money back…right?
WRONG - It took two more calls before I could get an RMA and AFTER they informed my I will be charged a restocking fee as it was all my fault…
They will never see a penny from me and it will be a lot - bought a new car and I am customizing the heck out of it…"
A rep from CARiD.com, AliceCARiD, has responded:
“Dear Yufasa,
Thank you for sharing your experience with us. We are truly sorry we were not able to satisfy your automotive needs. Please allow me to offer you a compensation for this bad experience. Please check your e-mail box and reply me back if you are interested.
If you have any further questions or concerns please reply me back.
Or simply dial order toll free phone number 800-505-3274.
Thank you. Have a good day!
Sincerely,
Consumer Relations Department at CARiD.com.
”