"I was truly please with the service from CARiD......I purchase the truck cover for my son...the original ship date was going to a week after he returned from Afghanistan so I call and the young women that help me got it to me 4days before he return and so all the remodel we did on his truck was done in time to surprise him when he got home....again a BIG THANK YOU....you made a soldiers mother happen and a young man that deserved the gift for putting his life on the line for our freedom...."
"Perfect part and great web site, easy to manuever around. "
"Good quality, Good price and Good Service. "
"I received an unexpected call for parts I left in my cart. The gentlemen gave me clear directions of the specific departments (along with phone numbers) to make sure the fitment was correct and to answer any questions I may have.
Some people may feel this isn't not necessary but it's a great gesture and I appreciate the customer care. "
"Paul was very quick to research and respond to my question."
"Part as advertised, and correct fit, however it was a little hard navigating through the tracking process."
"It took about a week exactly to receive my order, fast shipping. Loved it "
"I placed an order for a single rim to replace one that was damaged. When I placed the order nothing was stated that the item wasn’t in stock and wouldn’t ship until July. "
"I called Carid as i am restoring my 2008 F-150 Lariat and i had a ton of items that i needed to fill. I spoke with Konrad there at Carid and he was GREAT... Very calm made sure all the parts would fit my car and and was extremely knowledgeable and detailed. When u r spending thousands of dollars on products and your car is going to be in a shop for a month it would stink if items would not work or fit for the car or truck that messes everything up so i am very grateful he was so detailed in everything we did. Konrad made the experience enjoyable and i am very excited to see how my BEAST turns out :-) "
"Helped with every aspect of the buying journey. Very impressed. "
"Body shop contact for replacement parts didn't have a mirror so I hunted the web for it. Thanks to a great description of month and year of auto mfg along with features the body shop was able to install it within minutes!!"
"Cast was very attentive with assistance of my return request. Everything was handled very quickly and was explained thoroughly. I appreciated the help."
"Good!. good attention!. Speed!. "
"Item arrived as presented and on time."
"good quality fast shipping"
"They were a great help at getting the part i needed and making i was taken care of even though i didn’t need the part anymore and ed was a great help."
A rep from CARiD.com, AliceCARiD, has responded:
“Dear Reviewer1698422937,
Thank you for sharing your experience with us. We are truly sorry we were not able to satisfy your automotive needs. Please allow me to offer you a compensation for this bad experience. Please check your e-mail box and reply me back if you are interested.
If you have any further questions or concerns please reply me back.
Or simply dial order toll free phone number 800-505-3274.
Thank you. Have a good day!
Sincerely,
Consumer Relations Department at CARiD.com.
”