"I was truly please with the service from CARiD......I purchase the truck cover for my son...the original ship date was going to a week after he returned from Afghanistan so I call and the young women that help me got it to me 4days before he return and so all the remodel we did on his truck was done in time to surprise him when he got home....again a BIG THANK YOU....you made a soldiers mother happen and a young man that deserved the gift for putting his life on the line for our freedom...."
""guarantee fit" That is your phrase? Instead I got side by side resonator assembly when I have 1.5L engine with single outlet exhaust. I waited patiently and now I'm waiting for response from customer service see if I'm available to get it replacement or a refund. "
"I was helped by a CARID employee in a very courteous manner and with patience to find out what the costs were to send parts for my car to the Netherlands, that is top service"
"Got a ac condenser for my 92 vr4 and I came the next day, and fit and worked which is very rare now a days for some odd reason "
"On Saturday morning I brought some headlights for my jeep and I didn’t notice my shipping address was still my old one and I placed the order as soon as I noticed I called but they were closed so I spoke to customer support and they resolved my issue in less than 10 minutes "
"Got my wheels within a few days. Fast shipping and they made sure you have everything you need including center hub rings. Will definitely come back for future needs."
"Part was well packaged and and great delivery time "
"Polite and solved issue quickly and efficiently "
"Looking to purchase some chrome trim for my Cadillac CTS I had some profile questions that were answered clearly in a timely manner. "
"Pleasure to deal with!!!!"
"Shipping was fast and quick. Received my package the 2 day after I placed my order."
"Love to shop with carid. Has all the parts I need when I need them "
"Great fit excellent product "
"Great pricing. Great selection and super easy check out.
Received my order in just a few days.
Was very surprised how quickly it shipped."
"Local auto stores only carried off brand names at higher price than your ACDelco including shipping."
"Great customer service when I had questions to make sure the wheel I picked out would fit my car. Very helpful and quick. "
A rep from CARiD.com, AliceCARiD, has responded:
“Dear Reviewer1254302756,
Thank you for sharing your experience with us. We are truly sorry we were not able to satisfy your automotive needs. Please allow me to offer you a compensation for this bad experience. Please check your e-mail box and reply me back if you are interested.
If you have any further questions or concerns please reply me back.
Or simply dial order toll free phone number 800-505-3274.
Thank you. Have a good day!
Sincerely,
Consumer Relations Department at CARiD.com.
”