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Product & services pricing
4.67/5
Chance of future purchase:
4.65/5
Shipping & packaging:
4.47/5
Customer service:
4.53/5
Return/Replacement policy:
4.22/5
Featured Review


Verified
5/5

2021-08-13

Best customer service ever!

"I recently purchased a system from CCTV Camera Pros to replace my Q-See system, as they went out of business earlier this year. I emailed the company for suggestions to replace the NVR and cameras and Mike helped me select the exact products that not only fit the need, but everything works way better than my prior system.
Terrific customer service, nice people and great products!!!
"

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Verified
5/5

2021-08-07

Awesome Products and Service!

"The quality of the Viewtron equipment is superior! I was so impressed with how sturdy the cameras and NVR is. The mobile app is so responsive and loads super fast. And the customer service….I have called several times with questions and the staff has ALWAYS been so kind and understanding. I couldn’t ask for a better experience!!!"

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Verified
5/5

2021-08-04

Twist on bnc connector

"Was a user friendly shopping experience. "

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Verified
5/5

2021-08-01

Tech About Town

"These guys are GREAT! I called looking for an HD-TVI amplifier and they had it. We talked about the problem I was having on a job site. They said I could order this item and if it didn't work on the problem I could ship it back for a refund. Though it didn't work for my problem I kept 2 of them and shipped the rest back. These guys are here to help you! LET THEM HELP!

I'll be back, TAT
"

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Verified
5/5

2021-07-28

Camera purchase

"I hooked the camera up and it is great so far, just waiting to get it mounted.. Thanks "

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Verified
5/5

2021-07-25

CCTV Pros to the rescue

"Mike and Carlos were great to work with when my old CCTV DVR failed and would not allow me to remotely connect to my security feeds. The team was great in getting me a quality DVR that met my needs with simplistic set up and integration features into my existing system. It’s great to have local support I can now call at any time here in Florida and I would highly recommend their team for your security camera needs. "

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Verified
5/5

2021-07-21

Camera Mount

"Camera mount installed easily and made of good material."

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Verified
5/5

2021-07-19

Fantastic Experience

"Mike and his team have built a great website full of information and videos to explain and demonstrate both their products, and just about any aspect of the security video business. When the time came to replace an old system from a defunct company, Mike fielded all my questions and gave timely answers to my concerns. My order was packed well and delivered quickly, and with the help of Mike's many online videos, installation was a snap. Zach answered the few questions I had, and accessed my system remotely to configure a couple of router settings needed to finalize the install. The Viewtron AI NVR and cameras are beyond amazing, both in picture quality and function. The ability to have the system only alert to known objects such as people and vehicles means almost zero false alarms, and near 100% detection of any suspicious activity. The Viewtron VMS remote monitoring software and mobile apps are the best in the business. If you need a video security system, give CCTV Camera Pros a call. You won't be disappointed!"

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Verified
5/5

2021-07-15

It works as advertised

"The ordering process and shipping went very well. The HDMI splitter replaced a different brand that didn't meet my expectations... it died. The picture quality of the remote TV with the new splitter was great. I have high hopes for this splitter lasting a long time. "

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Verified
5/5

2021-07-12

Great customer Service

"Purchase was a good experience "

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Verified
5/5

2021-07-01

Good stuff

"The system was working fine but 1 camera lost night vision capability intermittently. I replaced it and all is well again. CCTV is very easy to deal with and CS is responsive. "

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Verified
5/5

2021-06-19

working great

"Easy transaction, no problems so far. "

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Rep reply posted 2021-06-21
A rep from CCTV Camera Pros, cctvcamerapros, has responded:

“David,

Thank you for taking the time to submit this review. If we can help you in any way, please let us know.

Sincerely.
-Mike Haldas”


Verified
5/5

2021-06-13

Rehabilitate older DVR

"I'm an IT consultant tasked with rehabilitating a DVR system with 8 Coax cameras. The DVR had died and the original vendor abandoned us so I researched my options. I called CCTV and they suggested a Hybrid Viewtron VT-DVR-8 which would work with the 8 existing Coax cameras and let me expand coverage using up to 8 IP cameras. It worked great. It was all plug and play except I had to setup port forwarding for the smartphone app. The client was very happy. CCTV's tech support provided excellent guidance. "

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Verified
5/5

2021-06-05

Clean and nice service

"It all went as a plan, communication were great and service fast and good and everything I have tested in the system had proofed to be good so full recommendation from my end "

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Verified
5/5

2021-06-05

Amazing products, price and customer service!

"CCTV Camera Pros guided me through the purchase and set up of a 2 camera system. Zach provided me with the best customer service that I have ever experienced. Everything that I purchased was of the highest quality and value. Zach walked me through the set up. I wish every company operated the way CCTV Camera Pros operates. "

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