"I spent 27 years in the FBI and was involved in my share of CCTV surveillance applications and monitoring. Without question, the guys at CCTV Camera Pros are as technically qualified at setting up CCTV systems and interoperability over the Internet as anyone I used to work with. They hung by me during some trying times as a result of a camera factory defect until we got it right. The 16 camera residential system I have, would rival any government installation for video quality. I highly recommend the guys at CCTV Camera Pros for their after sales technical support which is so important in todays systems."
"Ordered a License Plate Recognition (LPR) system from CCTV Pros for my HOA. When I emailed them that I had forgotten to add a few power pigtail adapters to my order, Greg promptly replied they would throw some in the box. Delivery was quick and everything arrived as promised. While checking out the cameras I noted one of the LPR cameras kept trying to initialize the motorized lens continuously when connected via the 100 foot siamese coax/power cable. I contacted customer service and talked through the issue with James Haldas, who was very helpful and professional. He contacted the camera manufacturer who advised they had recently changed the spec's on the ADH5 LPR camera, and stated it should be powered by 24 VAC instead of 12 VDC on longer cable runs. James sent me two 24 VAC transformers that same day. Everything works great now!
CCTV Camera Pros is a great company. These guys know what they are doing and provide superior service!"
"Had excellent service! Would use again. "
"Arrived on time - Product worked flawless "
"CCTV camera pros handles their business very professionally. Love their website with all the videos that describe their product and installation procedures. As a home owner I was able to get my new Viewtron dvr and cameras set up and working in short period time. As I am not very knowledgeable with networking, a call to Chris was all it took to get the remote viewing app working. He quickly set up port forwarding and a static IP address that I needed help with. I recommend doing business with CCTV Camera pros to anybody. "
"I needed to acquire a replacement CCTV camera for our security DVR system. CCTV Camera Pros provided a cost effective solution for our needs. Their support and customer service was/is excellent. I also very much appreciate their continued follow-on check up emails and such. I would not hesitate purchasing from them in the future."
"I run the video and audio in a small church. With the help of the sales expert who recommended there video capture card I solve my problem to be able to live stream. The card works with no lag and is able to bring both the video and audio into OBS from the video camera. Thanks for the technical help and recommending a very good product."
"Good old fashioned (and largely extinct elsewhere) direct attention to individual customers needs.
CCTV Camera Pros appear to understand that not everyone lives in the USA - that many of us end up with hernias just trying to settle needs that are easily filled by a trip to a local hardware store in the United States."
"Very willing to help. Wonderful folks to deal with."
"I had a little trouble setting up the network for a DVR and support helped me through it."
"Works with our nightowl cameras"
"Mike did a great job taking care of our needs."
"these pro level cameras and dvr recorders are way better than the cheap google cams and similar totally useless for real surveillance "
"Our church bought a camera and HDMI transmitter/receiver pair. Everything came well packed and was suited to our needs exceptionally well. Church folks tickled pink with results. Would buy here again if need arose."
"The order came promptly and the camera is working great."
"I was setting up an IP security camera for the first time, and struggling with several "beginner issues". I'd purchased a "made in China" camera, that included a User Manual with such a poor Chinese-to-English translation that I simply could not understand the information needed to complete my set-up. Although the camera was POE-enabled, it came with a 12V DC power supply, and no information on what kind of POE injector to purchase. On my first attempt to purchase a POE injector, I got the wrong input voltage. In frustration, I got online again, and this time was fortunate to find the CCTV Camera Pros website - their technical representatives were super helpful, and guided me to the proper selection. They went out of their way to help me, and make sure I got the right part (even though it cost less than $20). My camera is up and operational now. "