ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.67/5
Chance of future purchase:
4.65/5
Shipping & packaging:
4.47/5
Customer service:
4.53/5
Return/Replacement policy:
4.22/5
Featured Review


Verified
5/5

2020-05-20

Excellent microphone / excellent customer support

"I recently purchased a microphone and splitter to attach to one of my CCTV cameras. Although the installation is pretty simple and forward I could not get the audio to play on my system. After 3 emails to Camera Pros explaining my predicament, I was contacted almost immediately by James and his feedback got the issue resolved.
Excellent quality microphone and outstanding customer service.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-05-18

Fantastic product

"The Wireless HDMI Transmitter Receiver Kit, 1080p over WIFI, IR Remote that I ordered is a fantastic product. I wasn't sure at first if it would transmit the signal from my cctv hard drive located in my living room all the way to the upstairs master bedroom but it did and the picture/sound is perfect. I now can monitor all 8 cameras on the TV from the comfort of my bedroom. I run the system all night as I sleep and i couldn't ask for a better product. I was also impressed by the quick delivery at which I received the transmitter. I had it in my hands in less than a week. Thank you all at CCTV Camera Pros!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-05-18

Clear information on website and good choices

"The information found on the website was clear and comprehensive. I was able to select my purchase without speaking to a person. However, it was clear that personal help was available, if needed. My order was promptly received and in good order."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-05-14

Great company

"Ordered some cctv cable on Wednesday, they got here Friday. Very good quality, worked as they should and at a very reasonable price. Will do business with this company again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-05-13

Excellent covert camera

"The unit was easy to install, instructions were easy to understand and the quality of the
case and camera was excellent. It arrived in proper packaging in a timely manner so all in all
I would highly recommend both the Product and Company and would buy from them again in
the future.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-05-12

HD multiplexer purchase

"Experience was great from initial contact to purchase to installation. This company takes pride in customer care, relationships and quality. Would recommend for all multiplexer purchases! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-05-11

Connectors

"I sent pictures of the video/audio cables I needed to connect and James Haldis helped me find the right connectors. They worked and I was able to lengthen my two 60 ft cables into one 120 ft cable. I installed a security camera at the end of it to see how my cat was getting out of the fence. Fixed the fence problem, and now the cat can't get out. Problem solved. Thank you very much James! I would highly recommend CCTV Camera Pros not only because the quality of their products but also because of their fantastic customer service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-05-11

Exactly What We Needed!

"Locating the item we needed on the website was easy. We received our items quickly and they are exactly what we needed!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-05-09

180 Degree Security Camera, Indoor/Outdoor With Night Vision

"I can't tell you enough how extremely satisfied that we are with our camera system. As first, we thought that we were sent the wrong ones as the pixels threw us off. Once we installed the cameras we could not believe our eyes!!! I would recommended this site for anyone who is looking for great outdoor camera's. We did our business transaction on-line which was relatively easy. The day after, we received an email from the
co- founder of CCTV Camera's thanking us for our order along with including an installation-how to guide and if we needed any more support that we could contact them and they would help in anyway!!

We can not thank you enough Mike for reaching out and making this experience so easy! Your camera's are amazing and if you need anymore we will be back!!!

Thank you!!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-05-08

Camera Pros guided our business thru a Do it yourself install.

"These guys really go out of there way to help the DIY business installer succeed.
They helped me gain knowledge of IP camera protocol and guided me thru the WI-FI antenna install and had them paired and ready for installation. Once my hardware was up and running they are more than helpful on working out the bugs on start up. Not many companies answer there phones like these guys always ready to help us out.
Thanks CCTV Camera pros
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-05-05

Top grade quality

"I could not be more pleased with the quality of equipment I received. Mike and Greg's team put the order together correctly and sent it out promptly.
GREAT company. I highly recommend CCTV Camera Pros and will use them again in the near future!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-05-04

Consumer Review

"I contacted CCTV Camera Pros to obtain information on products and purchased the required equipment based on the recommendations.
The process was quick and very efficiently handled by their staff.
I would highly recommend CCTV camera pros and I would definitely use them again.

regards

William Mc Carthy
Safeguard Maintenance
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-04-29

Very happy!

"I needed to replace my old dome camera with a better one and found exactly what I needed at CCTV_Camera_Pros. When I had a question about the camera mounting, I received a timely response from Mike Haldas and he answered my concern. I liked the prices and will be purchasing from them again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-04-26

How it should be done

"I needed a few twist-on BNC connectors in a hurry. Even though I had never used this site before, I was able to use the search function, find what I needed, and get my order placed within a few minutes. My order was small, but it was processed and mailed out promptly, and my items arrived ahead of the estimated date. The customer service was great too, I received a follow up email thanking me and asking if everything was satisfactory. I will definitely use CCTV Camera Pros again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-04-23

Very satisfied

"The product arrived quickly and is working perfectly. Our IT Department had no problems installing it."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process