ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.67/5
Chance of future purchase:
4.65/5
Shipping & packaging:
4.47/5
Customer service:
4.53/5
Return/Replacement policy:
4.22/5
Featured Review


Verified
5/5

2020-04-17

Excellent Customer Service

"James Haldas provided a fantastic experience. I had some questions about the abilities of a particular camera, and he offered to set one up and give me remote access to it to try it out. Very helpful!"


Verified
5/5

2020-04-17

Fast and caring service

"I ordered a piece for my home security system. It got delivered in 48 hours and they followed up to find out if everything was working. I would definitely recommend and use them again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-04-16

Paul

"Very efficient sales person--very knowledgeable "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-04-14

Personal service, great products!

"CCTV Camera Pros is your one-stop shop whatever your project requires. A variety of components customizable to your individual needs. I had no problem shopping out what I needed and their team is extremely responsive to inquiries and technical support. I will definitely shop with them again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-04-09

Excellent customer/technical service

"I recently had the pleasure of working with James at Cctv.He helped our company to solve a video security issue that we've had for a long time now. He was excellent to work with."

Detailed Review Benchmark + -
Pricing of products and services

Rep reply posted 2020-04-09
A rep from CCTV Camera Pros, cctvcamerapros, has responded:

“Thank you so much for taking the time to post a review! James is my nephew. I am so proud of him.

Sincerely.
-Mike Haldas, co-founder”


Verified
5/5

2020-04-08

Quality Products and Outstanding Support!

"I purchased a security camera system in December, 2019. The longer I have it, the more enjoyable it becomes. Picture quality is but one feature that shines. The iDVR-PRO continues to amaze me in it’s utility and flexibility. Excellent products all.

Perhaps even more impressive is the customer support/service provided by Farryl Buchman. Not only does Farryl possess superior technical knowledge and ability, but he is able to deal with a novice such as myself while making it look easy. The best description would be to say that if I were in business, Farryl would be precisely the type of employee that I would want to represent my company to the customer.

Thank you for your quality products and outstanding support.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-04-04

Excellent Product and Wonderful Customer Service

"Mike from CCTV was excellent!!! Easy to deal with. Fast response to all questions. Quick shipping. Product well packed and delivered in a timely fashion. Great experience all around."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2020-04-05
A rep from CCTV Camera Pros, cctvcamerapros, has responded:

“Thank You so much for the kind words! I am so glad to hear that you are pleased with everything. If we can help with anything in the future, please let us know.

Sincerely.
-Mike Haldas, co-founder
CCTV Camera Pros
561-433-8488”


Verified
5/5

2020-04-02

Very Pleased

"This is a reputable and great company. Quality Products. Very Pleased."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-03-31

Great service!

"Thank you for your service. I have installed the cameras already and the costumer is happy. The wide angle camera I ordered covers just every corner and even more than I expected. Anytime I had questions, the team from CCTV did not hesitate to help immediately.
Great experience from shipping, product to costumer service.
Thanks again.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2020-03-31
A rep from CCTV Camera Pros, cctvcamerapros, has responded:

“Thank you for taking the time to give us this feedback! It helps us a lot. I am so glad to hear that you are happy with the cameras. If we can help with anything in the future, please let us know.

Sincerely.
-Mike Haldas, co-founder”


Verified
5/5

2020-03-27

Top Notch

"I would recommend this company if you’re having any issues with your cameras or DVR surveillance system. I had gotten a new Router from Verizon which knocked out my ability to monitor my system from remote location. I contacted Verizon Tech Support and they were Useless. I then contacted these gentleman and immediately they remedied my issue considering that my DVR was discontinued and that I am not that computer literate. They were very patient and double checked that my system was working properly. They also let you know that you have up to one year in your original ticket order number.
I must mention, this Company is veteran owned and operated which made the choice easy for me. Additionally, there aren’t that many of any, that offer this service. It was well worth it (and saved me from going bald) pulling my hair out trying to fix it -

Big thanks again to Mike Haldas and his staff.

Don’t use anyone else but this company

Erik P. (Verified Customer)
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2020-03-27
A rep from CCTV Camera Pros, cctvcamerapros, has responded:

“Erik,

You just made my day! I am so glad that you are happy with the service that we provided. Thank you so much for taking the time to write such a thorough review! I am sharing this with the team right now. Please let us know if we can help with anything in the future.

Sincerely.
-Mike Haldas, co-founder”


Verified
5/5

2020-03-30

Professional and efficient service

"Easy to deal with and the product was delivered well sealed and secure."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-03-25

I Shall Return!

"Chris understood what I wanted to do and he expertly guided me through the product selection process. He emailed videos on installation and gave me advice over the phone on what to expect. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2020-03-26
A rep from CCTV Camera Pros, cctvcamerapros, has responded:

“Thank you so much for taking the time to post a review! We really appreciate your business and kind words. Chris is my brother and we are so lucky to have him on the team. If you need any additional help, Chris and the rest of the guys will be there for you.

Sincerely.
-Mike Haldas, co-founder”


Verified
5/5

2020-03-25

Excellent Shopping Experience

"Not knowing much about cameras I was thrilled to see all the info I needed for installing a single "live action" camera directly to a T.V. was not only right at my fingertips but easily understandable. Nice job! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2020-03-25
A rep from CCTV Camera Pros, cctvcamerapros, has responded:

“Thank you so much for taking the time to post a review! I am so happy to hear that your experience with CCTV Camera Pros was so good. If we can help in the future, please let us know.

Sincerely.
-Mike Haldas, co-founder”


Verified
5/5

2020-03-24

Thank you,

"It is nice you help me about camera"

Detailed Review Benchmark + -
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-03-22

Great camera!

"I had a very good experience using the CCTV Camera Pro after talking to the technician. The customer service and picture quality are great. I would definitely recommend this camera."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2020-03-23
A rep from CCTV Camera Pros, cctvcamerapros, has responded:

“Thank you so much for taking the time to post a review! I am so glad that you are satisfied with the camera.

Sincerely.
-Mike Haldas, co-founder”