Product & services pricing
4.67/5
Chance of future purchase:
4.61/5
Shipping & packaging:
4.41/5
Customer service:
4.45/5
Return/Replacement policy:
4.22/5
Featured Review


ResellerRatings
Verified
5/5

2020-05-04

Consumer Review

"I contacted CCTV Camera Pros to obtain information on products and purchased the required equipment based on the recommendations.
The process was quick and very efficiently handled by their staff.
I would highly recommend CCTV camera pros and I would definitely use them again.

regards

William Mc Carthy
Safeguard Maintenance
"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

ResellerRatings
Verified
5/5

2020-04-29

Very happy!

"I needed to replace my old dome camera with a better one and found exactly what I needed at CCTV_Camera_Pros. When I had a question about the camera mounting, I received a timely response from Mike Haldas and he answered my concern. I liked the prices and will be purchasing from them again."

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-04-26

How it should be done

"I needed a few twist-on BNC connectors in a hurry. Even though I had never used this site before, I was able to use the search function, find what I needed, and get my order placed within a few minutes. My order was small, but it was processed and mailed out promptly, and my items arrived ahead of the estimated date. The customer service was great too, I received a follow up email thanking me and asking if everything was satisfactory. I will definitely use CCTV Camera Pros again."

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-04-23

Very satisfied

"The product arrived quickly and is working perfectly. Our IT Department had no problems installing it."

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-04-21

Fast service good value

"bought a power supply for dvr 8 channel. Item shipped fast and works great"

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-04-20

Excellent products and customer service

"It is always a pleasure to do business with CCTV Camera Pros! All the products are delivered in a timely manner and are well packaged. I have had to use their technical service department fairly extensively and I have always been impressed with their depth of knowledge and patience while getting the cameras set-up correctly with my remote routers and port forwarding protocols.
"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2020-04-20
A rep from CCTV Camera Pros, cctvcamerapros, has responded:

“Thank You so much for taking the time to post a review! This feedback helps small businesses like ours tremendously. Please let us know if we can help with anything in the future.

Sincerely.
-Mike Haldas, co-founder”


Verified
5/5

2020-04-17

Excellent Customer Service

"James Haldas provided a fantastic experience. I had some questions about the abilities of a particular camera, and he offered to set one up and give me remote access to it to try it out. Very helpful!"


Verified
5/5

2020-04-17

Fast and caring service

"I ordered a piece for my home security system. It got delivered in 48 hours and they followed up to find out if everything was working. I would definitely recommend and use them again!"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-04-16

Paul

"Very efficient sales person--very knowledgeable "

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-04-14

Personal service, great products!

"CCTV Camera Pros is your one-stop shop whatever your project requires. A variety of components customizable to your individual needs. I had no problem shopping out what I needed and their team is extremely responsive to inquiries and technical support. I will definitely shop with them again!"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-04-09

Excellent customer/technical service

"I recently had the pleasure of working with James at Cctv.He helped our company to solve a video security issue that we've had for a long time now. He was excellent to work with."

Pricing of products and services

Rep reply posted 2020-04-09
A rep from CCTV Camera Pros, cctvcamerapros, has responded:

“Thank you so much for taking the time to post a review! James is my nephew. I am so proud of him.

Sincerely.
-Mike Haldas, co-founder”


Verified
5/5

2020-04-08

Quality Products and Outstanding Support!

"I purchased a security camera system in December, 2019. The longer I have it, the more enjoyable it becomes. Picture quality is but one feature that shines. The iDVR-PRO continues to amaze me in it’s utility and flexibility. Excellent products all.

Perhaps even more impressive is the customer support/service provided by Farryl Buchman. Not only does Farryl possess superior technical knowledge and ability, but he is able to deal with a novice such as myself while making it look easy. The best description would be to say that if I were in business, Farryl would be precisely the type of employee that I would want to represent my company to the customer.

Thank you for your quality products and outstanding support.
"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-04-04

Excellent Product and Wonderful Customer Service

"Mike from CCTV was excellent!!! Easy to deal with. Fast response to all questions. Quick shipping. Product well packed and delivered in a timely fashion. Great experience all around."

Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2020-04-05
A rep from CCTV Camera Pros, cctvcamerapros, has responded:

“Thank You so much for the kind words! I am so glad to hear that you are pleased with everything. If we can help with anything in the future, please let us know.

Sincerely.
-Mike Haldas, co-founder
CCTV Camera Pros
561-433-8488”


Verified
5/5

2020-04-02

Very Pleased

"This is a reputable and great company. Quality Products. Very Pleased."

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-03-31

Great service!

"Thank you for your service. I have installed the cameras already and the costumer is happy. The wide angle camera I ordered covers just every corner and even more than I expected. Anytime I had questions, the team from CCTV did not hesitate to help immediately.
Great experience from shipping, product to costumer service.
Thanks again.
"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2020-03-31
A rep from CCTV Camera Pros, cctvcamerapros, has responded:

“Thank you for taking the time to give us this feedback! It helps us a lot. I am so glad to hear that you are happy with the cameras. If we can help with anything in the future, please let us know.

Sincerely.
-Mike Haldas, co-founder”