ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.67/5
Chance of future purchase:
4.65/5
Shipping & packaging:
4.47/5
Customer service:
4.53/5
Return/Replacement policy:
4.22/5
Featured Review


Verified
5/5

2020-07-06

Got What I Ordered Quickly

"The order came promptly and the camera is working great."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-07-04

Above and Beyond Technical Support

"I was setting up an IP security camera for the first time, and struggling with several "beginner issues". I'd purchased a "made in China" camera, that included a User Manual with such a poor Chinese-to-English translation that I simply could not understand the information needed to complete my set-up. Although the camera was POE-enabled, it came with a 12V DC power supply, and no information on what kind of POE injector to purchase. On my first attempt to purchase a POE injector, I got the wrong input voltage. In frustration, I got online again, and this time was fortunate to find the CCTV Camera Pros website - their technical representatives were super helpful, and guided me to the proper selection. They went out of their way to help me, and make sure I got the right part (even though it cost less than $20). My camera is up and operational now. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-07-01

Worked fantastically...

"This product was perfect and exactly what I was looking for. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-07-01

POE Injectors

"Had a POE Switch failure. Replaced switch. Several cameras failed to restore. Appeared that cameras were not receiving power from the switch. Made cable to inject power to cameras. Cameras worked. Found commercially made injector--ordered same from CCTV Camera Pros, along with power packs and splitters. Cameras now work fine. Saved me lots of time and effort making cables."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-06-30

The customer service is five-star plus

"CCTV Camera Pros have excellent customer service, none better exists. Emails are also answered very quickly. Unfortunately, the product I purchased (wireless HDMI sender) was sub-standard in the area of the encoder. The RF section was fantastic, but that doesn't matter much when the encoder isn't all that great. Frame flashes and some jerky motion were present at times and the IR emitter for remotely controlling my cable box had the wrong style of infra-red LED installed in the capsule.

Anyway, the shipping was free for the return and the refund was very quick.

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-06-22

Great product/great service

"CCTV Camera Pros were the best. They helped my pick out the equipment I needed and helped me with all the questions I had. I am not the best at technology so they were a great resource to help me get it installed. Any future needs that I have I will be calling them and nobody else."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-06-22

Great to do Business With

"Quick and easy ordering process. Products arrived quick and great quality."


Verified
5/5

2020-06-09

Mike with CCTV I am overly excited

"As this will be our first time purchasing and installing our wireless NVR 8 channel security camera. I and my family would like to give a great big thank you to Mike with CCTV. I appreciate mostly that through this process you were right there and we were not just a number. Thank you for your honesty about your product . We did have the opportunity to test our new cameras. They are excellent and the video picture is much clearer then we expected.. We will definitely be purchasing 2 more cameras in the future from you to complete our 8 channel security systems.


Best Regards
Edward Randlall
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-06-05

"The converters I ordered were exactly as advertised. Quick and courteous describe my dealings with them."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2020-06-04

Great technology!

"The PoE extender worked perfectly right out of the box!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-06-03

Great service, great product

"You were very helpful and the product works. Yay!"


Verified
5/5

2020-06-03

coax

"Bought some stuff that was not so good off ebay. Found this site that explained the difference in qualities. Ordered coax. Worked at long distance with good picture."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-05-27

"I had a great experience with the staff from start to finish. I would not hesitate to recommend your services to my family and friends "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-05-26

Great product. Worked exactly as planned.

"I wanted to install a television on my back porch but did not want to run the cable to that position nor pay for another cable box. This repeater allows me simply plug the TV and repeater into an electrical plug. I then take my cable remote out with me and I can do anything that I could do at the original television/cable box. I can change channels, play saved programs, pause and fast forward.
It has worked out great.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-05-21

Great team and service

"The team at Camera Pros has been our main supplier for 2 years now. They respond right away, have great prices and discounts for Veterans, and the product always arrives on time or early. We can always count on them."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges