"I spent 27 years in the FBI and was involved in my share of CCTV surveillance applications and monitoring. Without question, the guys at CCTV Camera Pros are as technically qualified at setting up CCTV systems and interoperability over the Internet as anyone I used to work with. They hung by me during some trying times as a result of a camera factory defect until we got it right. The 16 camera residential system I have, would rival any government installation for video quality. I highly recommend the guys at CCTV Camera Pros for their after sales technical support which is so important in todays systems."
"These cameras and converter boxes work great. We use the cameras for inside our machines to view the cutting operations. The converter boxes work great converting the signal to HDMI for a nice 50" monitor next to the machine so it is easy to see the cutting operations. The Inferred night vision also works great with the lights off.
Great help desk too!
Thanks guys, keep up the good work!
"
"Very helpful with my purchase and everything works as planned!! Thank you!!!"
"The Cameras were installed exceptionally well with no wires showing, Lionel and his partner were informative and professional and showed me how to operate the DVR. They were so impressed with the picture quality and ease of operation that they wanted to add CCTV Cameras to their line of equipment. Very pleased and feeling of Security is Greatly appreciated. Thanks everybody."
"Fast shipping clear setup instructions sent by email and in box."
"I will never order from here again"
"Ordering and installation was a breeze"
"I purchased an HD DVR and cameras from Chris Drumm for the company that I work for. Chris was extremely helpful with the entire process. I will be working with him again soon."
"fast service greatservive "
"Been a great experience. From my purchasing through to tech support. Always friendly. Been a joy dealing with people like these in this day and time."
"Needed input on cameras and was able to receive the information to get back on track."
"Appreciate the free upgrade, works well. Looking for a way to remote the remote. Application, is the 16 port mux is mounted in a travel trailer and need to operate it from the tow vehicle. Need a IR repeater that is compatible with the remote control and would like to purchase a 2nd remote."
"Unit arrived in a very timely manner. Worked as described and actually had some features that were not available on other units, which is what drove me to purchase the unit. Thank you for your good service.
Karl"
"Great product no problems installing"
"I ordered the wrong item and the right one was sent out and received in a short time. Thank you"
"Initially had difficulties getting the camera I purchased to work but James stuck with me until the problem was resolved. I will be using CCTV Camera Pros again."
A rep from CCTV Camera Pros, cctvcamerapros, has responded:
“Hi Lamar,
I know that my business partner Greg already emailed you, but I also wanted to reply to explain and apologize. Greg checked the package tracking with USPS after you told us that you did not receive your order. When he saw that USPS showed that the package was delivered, he opened up a case with USPS customer service. USPS said that they would reach out to you in order to look into the case. I believe this is standard practice for when they show that a package was delivered. Greg never heard back from USPS, and wrongfully assumed that the package was located and the issue was resolved. This was the error on the part of us.
Greg has issued you a full refund and has also put a $50 store credit on your account that you can use for anything you like. We will also ship it to you for free. I think this time we will use UPS. I totally understand if you have lost trust in us because of this experience. I would too, but I assure you that this is not the type of service that we typically provide and that this was a very rare error.
We are VERY sorry for this mistake and hope that you will use the store credit in the future to give us another try.
Here is my contact information if I can help in any way.
Direct Phone: 561-433-8488 ext 86
Email: mike@cctvcamerapros.net
I apologize for the inconvenience that we have caused.
Sincerely.
-Mike Haldas, co-founder
”