"I spent 27 years in the FBI and was involved in my share of CCTV surveillance applications and monitoring. Without question, the guys at CCTV Camera Pros are as technically qualified at setting up CCTV systems and interoperability over the Internet as anyone I used to work with. They hung by me during some trying times as a result of a camera factory defect until we got it right. The 16 camera residential system I have, would rival any government installation for video quality. I highly recommend the guys at CCTV Camera Pros for their after sales technical support which is so important in todays systems."
"These guys were very quick to recommend a product which worked as expected. Product arrived quickly.
I might buy from them again"
"Placed order online, and it shipped out right away!"
"Contacted CCTV Camera Pros for a solution to obtain 100 feet of high quality RG-59 Siamese cable with copper conductors. Pre-made cables do not have solid copper conductors or shielding. They said they could custom make it from a roll so I do not have to purchase a whole spool. Since I am experimenting/piecing together a system this worked out well for me."
"Excellent service, shipping & product. Thank you!!"
"Item delivered on time and works perfectly "
"Great customer service. They recommended the perfect camera for our needs. The camera works well with some security lights shining near by. Great clarity in the picture.
Thanks!"
"very good experience, staff was very helpful"
"Great customer service and communication.
Item does exactly as described."
"The website was easy to use. The sample pictures showing the quality of the camera's picture were helpful and shipping came promptly."
"It met all expectations. Easy to install. We connected directly to a tv with no problem as shown in your video"
"I initially did not follow thru completing an order due to what I felt was a very high shipping cost. Mike found a way to cut that cost in half, so I completed the order and received the order three days later. Quality products; all worked well and with the great on-line tutorials saved me having to hire a contractor to install a new camera. Kudos!"
"I am helping a friend replace a very old decrepit camera, at his home, and needed to update my knowledge in this area. I worked forty years in television broadcasting, so I understood that well, but security cameras never entered my realm. I visited many websites looking for information, prices, and specs. Your site was so outstanding that I just could not consider any of the other companies or vendors. Once I felt conversant enough, I called and spoke to Farryl Buchman about my needs and he offered to send a quote, which he promptly did and I then called back for further information, about what he was proposing. He offered to run a test, on your end, to make sure the camera, we had selected, would actually fill my needs. He found that it did and I made my order, which just barely reached your free shipping criteria. (All of this great help for a very small order.)
However, one grey cloud arrived when I got the camera a few days later. I plugged it in and nothing. It was dead as door nail. (I don't know why we say things like that, but it was truly dead.) I called back and spoke to Carlos and he suggested some trouble shooting tips, which did not result in any improvement, so he sent me a return authorization, including UPS postage and back it went. You tested it and found that it was not operator error, on my end, and in only two days I had another camera, which worked perfectly and will fully fill my friend's needs. Thank you for your well run company, beautiful website, and helpful employees, who fully met all of my expectations. I hope I will have further needs in an area in which I will be able to work with you again.
Gary Jones"
"Sent in an e-mail with a picture of a security camera and asking if they would have the power connector for the camera. Had a reply in less then 30 minutes with a link for the part. Part cost and shipping was GREAT. Sent in a couple of other e-mails to other companies, no reply, or a reply 3 days later.
Would highly recommend them.
"
"The product is in good working condition and we had no problem with it . It responded well on first installation without any problem .
Thanks to Mr. James Haldas who eased my order after guiding me through the process of wire transfer .
Regards
Allan "
"excellent product. good follow up and directions. haven't needed customer svc. would purchase again"