"I spent 27 years in the FBI and was involved in my share of CCTV surveillance applications and monitoring. Without question, the guys at CCTV Camera Pros are as technically qualified at setting up CCTV systems and interoperability over the Internet as anyone I used to work with. They hung by me during some trying times as a result of a camera factory defect until we got it right. The 16 camera residential system I have, would rival any government installation for video quality. I highly recommend the guys at CCTV Camera Pros for their after sales technical support which is so important in todays systems."
"Everything arrived on time and as ordered. Thank you"
"The ordering and service was great. However can you send me the user manual for my specific Viewtron DVR or a link to download. The previous manual link provided for me a 70+ page manual, but it does not match my equipment. "
"A few years ago I purchased a qsee 4-camera system. Everything was great with the cameras until qsee went out of business. I went a couple of years with security cameras running with no way to view. I decided this was ridiculous so I began an Internet search for qsee replacements. I happened across CCTV in a search. I emailed them and Mike, one of the owners, replied back within a day or two. We talked about my options. My cameras are all hardwired and I didn't want to replace them. Mike told me all I needed was a DVR to be able to access the cameras. I purchased the Mike's recommended DVR through their website. I was surprised at how fast they sent the DVR to me. I was able to set it up by myself and I also downloaded the app. Recently my power and Internet went down at the same time. When they were back up my app wasn't displaying the live views & I couldn't figure out what to do so I called CCTV. I was able to reach a tech as soon as I called and spoke with Michael who was able to help me reset my app and correct a few other issues I had. He was very patient and helpful. I'm thankful for a company that is so responsive and committed to their customers. "
"I needed a new camera system for our parking garage that I could install myself. After many months of research, we pulled the trigger and bought a 4K 16 camera all-in-one system from CCTV Camera pros. The NAT option, so I could see the cameras remotely online, was what sold me, and it worked seamlessly. The picture quality is great. My title of “plug and play” is how I feel about how easy this system was to install for me. Shipping was fast and all the online info made this a great experience. I highly recommend this company!"
“Thank you so much for taking the time to leave such a thorough review! We appreciate your business and feedback! If I can help in any way, please let me know.
Sincerely.
-Mike Haldas, Co-Founder”
"Working with Mike and his team was fantastic. They helped me build a camera package to replace my worthless ADT System. The 4K cameras are so clean and crisp, I can’t believe how much I was missing.
I had 1 camera that wouldn’t work, and the RMA process was super smooth. I had a replacement sent, and I received it in 2 days from Florida to California.
I can’t say enough good things about CCTVCamera pros, it was a pleasure doing business with them. I look forward to doing business with them in the near future. "
“Thank you so much for taking the time to leave this feedback! If we can help in the future, please let us know. We appreciate your business.
Sincerely.
-Mike Haldas”
"Replaced old system with new one and received a great product with great tech support. Was up and running quickly!"
"Forgot the name of Rep, But he was very helpful. Video Splitter works perfectly and hope to do more business with you in Future!"
"Excellent help on choosing the right system and tech support was super helpful in setting up IP cameras on the NVR."
"I have installed over 300 cameras and over 30 viewtron DVRs across 10 locations for the past 2 years. No faulty equipment whatsoever so far, and support is great when I encounter issues."
"Carlos exceeded our expectations in helping us to purchased the correct Geovision System we need. His expertise certainly played a vital role in our satisfaction. Highly recommend him and this company for all your Geovision needs."
"Very informative and helpful!"
"Our CCTV main box died on us after 12 years of use. The vendor we originally purchased from went out of business. I went on line and fount CCTV Camera Pros. I called and Mike answered the phone. He was very informational and came up with a replacement box that would work with our existing cameras. He had the quote to me within minutes. I ordered and the product came very quickly. When I had questions during the installation, I called support. Again, Mike answered the phone and worked me through some of my set up questions. In today's times, when you can't get a live person or good support, I was so wonderful to get that kind of service again! "
“Thank you so much for taking the time to leave such a thorough review! Please let us know if we can help in the future.
Sincerely.
-Mike Haldas, co-founder”
"I started with a system 5 years ago and recently added 2 cameras. I have always been able to get technical support from Carlos and James. Most recently James helped reconfigure our system to accommodate the new cameras and show us new functionality.
I look forward to calling on CCTV Camera Pros next year when I propose upgrading the system.
"
"We ordered a PTZ camera online. We had questions about the compatibility of our existing DVR. I spoke to Mike and he was able to answer all of our questions in a courteous and professional manner. We were surprised to receive the camera within a couple of days and it absolutely met our expectations. Thanks Mike. "
"Works great! Plugged right into our q-see cams and good to go. One small issue that was easily resolved with the help of James sending a FW update and simple instructions "
A rep from CCTV Camera Pros, cctvcamerapros, has responded:
“Thank you so much for taking the time to leave this review! If we can help with anything, please let us know.
Sincerely.
-Mike Haldas, co-founder”