ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.67/5
Chance of future purchase:
4.65/5
Shipping & packaging:
4.47/5
Customer service:
4.53/5
Return/Replacement policy:
4.22/5
Featured Review


Verified
5/5

2023-07-17

Excellent

"Everything arrived on time and as ordered. Thank you"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-07-14

Setting up my system

"The ordering and service was great. However can you send me the user manual for my specific Viewtron DVR or a link to download. The previous manual link provided for me a 70+ page manual, but it does not match my equipment. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-07-13

Qsee replacement

"A few years ago I purchased a qsee 4-camera system. Everything was great with the cameras until qsee went out of business. I went a couple of years with security cameras running with no way to view. I decided this was ridiculous so I began an Internet search for qsee replacements. I happened across CCTV in a search. I emailed them and Mike, one of the owners, replied back within a day or two. We talked about my options. My cameras are all hardwired and I didn't want to replace them. Mike told me all I needed was a DVR to be able to access the cameras. I purchased the Mike's recommended DVR through their website. I was surprised at how fast they sent the DVR to me. I was able to set it up by myself and I also downloaded the app. Recently my power and Internet went down at the same time. When they were back up my app wasn't displaying the live views & I couldn't figure out what to do so I called CCTV. I was able to reach a tech as soon as I called and spoke with Michael who was able to help me reset my app and correct a few other issues I had. He was very patient and helpful. I'm thankful for a company that is so responsive and committed to their customers. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2023-07-13
A rep from CCTV Camera Pros, cctvcamerapros, has responded:

“Thank you so much for taking the time to leave this review! If we can help with anything, please let us know.

Sincerely.
-Mike Haldas, co-founder”


Verified
5/5

2023-07-13

Plug and play heaven

"I needed a new camera system for our parking garage that I could install myself. After many months of research, we pulled the trigger and bought a 4K 16 camera all-in-one system from CCTV Camera pros. The NAT option, so I could see the cameras remotely online, was what sold me, and it worked seamlessly. The picture quality is great. My title of “plug and play” is how I feel about how easy this system was to install for me. Shipping was fast and all the online info made this a great experience. I highly recommend this company!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-07-13
A rep from CCTV Camera Pros, cctvcamerapros, has responded:

“Thank you so much for taking the time to leave such a thorough review! We appreciate your business and feedback! If I can help in any way, please let me know.

Sincerely.
-Mike Haldas, Co-Founder”


Verified
5/5

2023-07-12

Great company and great team

"Working with Mike and his team was fantastic. They helped me build a camera package to replace my worthless ADT System. The 4K cameras are so clean and crisp, I can’t believe how much I was missing.
I had 1 camera that wouldn’t work, and the RMA process was super smooth. I had a replacement sent, and I received it in 2 days from Florida to California.
I can’t say enough good things about CCTVCamera pros, it was a pleasure doing business with them. I look forward to doing business with them in the near future.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-07-12
A rep from CCTV Camera Pros, cctvcamerapros, has responded:

“Thank you so much for taking the time to leave this feedback! If we can help in the future, please let us know. We appreciate your business.

Sincerely.
-Mike Haldas”


Verified
5/5

2023-07-11

Great product and great tech support

"Replaced old system with new one and received a great product with great tech support. Was up and running quickly!"


Verified
5/5

2023-06-16

Viodeo Splitter

"Forgot the name of Rep, But he was very helpful. Video Splitter works perfectly and hope to do more business with you in Future!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-06-02

Thriftway

"Excellent help on choosing the right system and tech support was super helpful in setting up IP cameras on the NVR."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-05-24

Excellent Equipment and Support.

"I have installed over 300 cameras and over 30 viewtron DVRs across 10 locations for the past 2 years. No faulty equipment whatsoever so far, and support is great when I encounter issues."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-05-10

Great Service and Advice from Carlos

"Carlos exceeded our expectations in helping us to purchased the correct Geovision System we need. His expertise certainly played a vital role in our satisfaction. Highly recommend him and this company for all your Geovision needs."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-05-08

Buck's Grocery Hot Springs, Montana

"Very informative and helpful!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-05-01

Great Customer Service

"Our CCTV main box died on us after 12 years of use. The vendor we originally purchased from went out of business. I went on line and fount CCTV Camera Pros. I called and Mike answered the phone. He was very informational and came up with a replacement box that would work with our existing cameras. He had the quote to me within minutes. I ordered and the product came very quickly. When I had questions during the installation, I called support. Again, Mike answered the phone and worked me through some of my set up questions. In today's times, when you can't get a live person or good support, I was so wonderful to get that kind of service again! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2023-05-02
A rep from CCTV Camera Pros, cctvcamerapros, has responded:

“Thank you so much for taking the time to leave such a thorough review! Please let us know if we can help in the future.

Sincerely.
-Mike Haldas, co-founder”


Verified
5/5

2023-04-30

Excellent service

"I started with a system 5 years ago and recently added 2 cameras. I have always been able to get technical support from Carlos and James. Most recently James helped reconfigure our system to accommodate the new cameras and show us new functionality.
I look forward to calling on CCTV Camera Pros next year when I propose upgrading the system.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-04-27

Excellent PTZ camera

"We ordered a PTZ camera online. We had questions about the compatibility of our existing DVR. I spoke to Mike and he was able to answer all of our questions in a courteous and professional manner. We were surprised to receive the camera within a couple of days and it absolutely met our expectations. Thanks Mike. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-04-25

Great service!

"Works great! Plugged right into our q-see cams and good to go. One small issue that was easily resolved with the help of James sending a FW update and simple instructions "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process