"I thought CG Pro was too good to be true, I was pleasantly surprised with the level of quality for the price. I use them exclusively for canvases."
"CG Pro has always been supportive of any request I have made for replacements when a product is below the standard expected from CG Pro. "
"I was referred to CG Pro Prints from another photographer. I am absolutely in love. I have been ordering client products from them for 2 years now. They are the first I have seen that have the solid face canvases. This is so amazing, I don't have to worry about they getting damaged or poked for my clients as well as my studio examples. I recommend them to everyone. The shipping takes a bit longer but I have noticed my last couple of orders have been a bit quicker. Even with the higher shipping it is still the most cost effective and high quality around."
"I recently placed a large order of a new product line Brushed Aluminum Prints. Upon receipt I discovered I had mistakenly ordered the wrong product for my needs. They promptly helped me with re-order of Glossy Aluminum product and took care of the shipping [Free] on top of everything else!"
"My canvas print looks great and was delivered on time."
"You continue to provide beautiful art pieces! "
"Loved my display, super fast and it looks great. Thank you!"
"I count on CG to allow me to take care of my corporate customers. The tight corners and covered back always impress. I know CG will stand behind their products as well!"
"I have been ordering my canvas prints from CG Pro prints for several years now and they have provided me with exceptional quality and service every time! "
"I don't recommend using CG Pro Prints. My first and only time was terrible. Took 3 hours to place the order, the website kept freezing then crashing on me. So I had to log in all my details multiple times. Which also resulted in the quantity # I placed to get messed up.
They sent the wrong quantity, and one of the pictures, a person is completely cut out of the picture. Don't even know how that happened.
I'm going elsewhere in the future.
But they did have pretty good customer service which emailed me a code to use in the future when/if I order again. "
"New packaging boxes do not close like the old ones and worry about them falling out going to art shows. Go back to the other boxes please."
“Hi Joycemeyer,
Thank you for giving us this feedback about the packaging. We are sorry to hear that our recent boxes didn’t meet your expectations. The boxes that we use are designed to be sturdy and secure, to make sure there isn’t any shipping damage during transit. We are continuing to refine our packaging methods, however, and are sharing your feedback with our shipping team. Thank you for posting a review! We really appreciate you reaching out.
”
"Amazing company with great service and products. I had a problem one time out of TONS of orders and they fixed it within hours. Thanks!"
"Jeseca and associates are wonderful in Customer Service "
"Cg Pro is prompt, professional, and above all a quality product. Shipping is timely and I have not been disappointed."
"The new prints and acrylics they just rolled out with are too awesome. I was blown a way with them and Ive spent at least $1k with them so far. Definitely highly recommended. Sure shipping can stink but the quality and the specials they run quite a bit offset that cost by far. Thanks CG!"
A rep from CG Pro Prints, , has responded:
“Hi Candicebairn,
We’re sorry to hear that you had trouble with our website. It’s quite uncommon to have a page freeze like that. Usually, the ordering process is very easy. We would recommend double checking your internet connection if possible, in case there may be any interruptions in service. It sounds like an item was accidentally added twice to your cart, and a separate item was not previewed before finalizing the crop. We are sorry this happened! Within your shopping cart, our website is set up so that you can view the cropping and the quantity of each item, if you ever want to double-check those in the future. We are sorry that this first order did not meet your expectations, but hope that you will take advantage of the code that our team provided. We would love for you to have the opportunity to experience the convenient ordering process that we’re known for.
”