"Have not received the product as of yet.
It has been 40 days plus and have not been informed as to where it is. I paid an additional $30.00 to ship them and have been told it is still in US Postal system.
I am heading back to Afghanistan soon and need the boots.
No I am not happy :(
"
"I looked at local retailers for about 2 months trying to find these items in the right color and size combination. A few clicks and they were delivered to my door in three days. I wish I had started with Chiefs. "
"I found them quite by accident and learned they were right here in my home state of NC. I have purchase a variety of products from them and found the products as described and their service outstanding. I would recommend them for anyone looking for law enforcement gear."
"Service was excellent! I made an order change Chief actted on asap. The price was less then anywhere else, and withnthe free stuff it was great. 511 gear is great I have meny items. the only thing is you offered a free tdu belt and sent a T-shirt instead. I will buy from Chief again, and tell other to check it out before they buy elsewhere."
"The products and prices are very good. There were a few issues I had:
1) The product I ordered was listed incorrectly in the description. I wanted RIPSTOP not TWILL pants. The Twill was good quality and I needed them so I kept them anyhow.
2)The free knee pads listed did NOT come with both pairs of pants. I got one pair and a coupon to mail in for another pair. There was no indication of this on the site either."
"It took nearly 2 months to receive my order from Chief. There was no communication from the company on why it took so long and I finally reached out to them and got a response that the item was backordered. A couple days later the response was "this item shipped 2/7" I received it a week later."
"OUTSTANDING ! When the decal I ordered fell off my POV just after I installed it, Chief Supply replaced it FREE of charge ! Wonderful ..."
"As compared with some of your competitor's websites I think the communication in terms of order status could improve slightly. However, based on quality, price and selection Chief is top-shelf! Chief is my number one source the supplies I need to accomplish my job safely!"
"The item was in-stock and i got them very fast. Very efficient company. Will purchase from them again"
"Great experience. Ordered Monday, arrived Thursday via UPS. Order process on website worked fine. Ordered Sudecon OC removal wipes and a Fobus holster on clearance. The products arrived as ordered. Shipping cost standard. Will order from this seller again. "
"I placed an order for some new boots and a CPR mask. The website is very easy to follow and the prices are very competitive. My order shipped promptly and I received it promptly. Overall I am very impressed and will be using Cheif in the future to help supply me in my career."
"Excellent service, fast and accurate order filling and fast shipping.
Chief is a first class dealer."
"Holster is exactly what I wanted.Welcome addition to my duty belt.Works well and looks great."
"Level of service: Well, I think it could have been better. The item I ordered gave no indication that it would be a long wait. From the time I ordered I had expected it at a max to take two weeks. But it took several more weeks. How many, I can't remeber. But I also did not recieve anything suggestiong that it was back ordered. So I theorize that my order bacame lost in the mix Until I emailed to inquire about my order. I have since forgotten the exact order date"
"Great Customer Service.
Will buy from them again!"