"I bought a travel CPAP and additional supplies. It arrived quickly and would recommend this supplier. "
"I received my AitTouch F20 full mask on 3/2 and after putting it on, it seemed to be small for my face. I went on the website and started a live chat with LaToya P and she helped me with the process for getting the right mask. When I bought the mask, there was a sale of up to 20% which she extended for my new purchase of the large size mask. Thank you LaToya P for the excellent customer service and going above and beyond to take care of your customer!!!
Thanks,
Blue"
"Every time I worked with the local providers - it was 2 months before I could a replacement or repair. "
"Your website made it easy to find the part needed"
"LaToya was a great help today ensuring the new mask I wanted to buy to replace the original equipment I got with the travel CPAP would be compatible. She was fast and very polite. All questions answered in a professional manner. Very satisfied with the customer service I get from this website so far. "
"Outstanding. Good Service and products."
"Always fast, great service"
"My insurance didn't cover the hose I needed so my pharmacy recommend cpap.com to get the best price on the hose. Cpap.com had it for half the price, and it arrived really quickly. "
"On the website it said If I paid much more that I would receive my needed materials 2 working days. They arrived 5 working days later and I had been without my necessary items all that time including a weekend which added even more days to the matter. I paid all of that extra amount of money for something I needed and it did not come through which made sleeping a VERY difficult extended time. Thanks but no thanks to doing that again!
The materials however were the correct items needed and I am still suing them today. That is the only reason I gave 2 stars. "
"Order arrived quickly and was exactly as described. Allowing me to continue to use my machine as needed. Highly recommended!"
"Like I said, great service."
"Was able to order and receive merchandise in total of less than 2days.
This was a great experience."
"My husband insurance ran out & his mask broke and it was wonderful being able to purchase one without any hassle. "
"I was very happy with my purchase at CPAP.com."
"C2 products I received were exactly what I wanted the only problem I have with your company is you do not take Medicare as payment and I'm in the I'm looking for a new caregiver to buy a new machine and have an ongoing service for as long as I live by"
A rep from CPAP.com, CPAP.com, has responded:
“We are so sorry to hear about this negative experience. I see our representative Layne has reached out regarding this issue. If you have any questions or concerns, please contact us by phone at 1-800-356-5221 or by email at cpap@cpap.com.”