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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
4.30/5
Customer service:
3.99/5
Return/Replacement policy:
0.00/5

Verified
5/5

2018-02-06

Breathing free

"No complaints not my first time won't be my last. I live in BC. Bring cash, dealing with y'all has saved me money. Thanks CGL"

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Overall customer service

Verified
5/5

2018-02-05

Super

"Efficient heloful fast service"


Verified
5/5

2018-02-05

TH CPAP Supplies

"Great experience from ordering thru receipt"

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Overall product shipping and delivery process

Verified
3/5

2018-02-05

different fit since the headgear has changed

"mask doesn't fit since the headgear has changed"

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Overall product shipping and delivery process

Rep reply posted 2018-03-09
A rep from CPAP.com, CPAP.com, has responded:

“We are so sorry to hear about this negative experience. I see our representative Layne has reached out regarding this issue. If you have any questions or concerns, please contact us by phone at 1-800-356-5221 or by email at cpap@cpap.com.”


Verified
3/5

2018-02-05

CPAP Mask

"I am satisfied with the cpap mask but I do not see the need for a doctor prescription for a mask I am paying for. I have been on cpap for over 20 years and do not have to be reassessed everey 3 or 4 years. That is a insurance requirement and they are not paying for my mask. I will not get
reassessed to pay for my own mask!!
"


Rep reply posted 2018-03-09
A rep from CPAP.com, CPAP.com, has responded:

“We are so sorry to hear about this negative experience. I see our representative Shannon has reached out regarding this issue. If you have any questions or concerns, please contact us by phone at 1-800-356-5221 or by email at cpap@cpap.com.”


Verified
5/5

2018-02-04

EXCELLENT

"SHIPPED ON TIME GOOD PRICE"


Verified
5/5

2018-02-04

january

"great service notice of change in Rx req"

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Overall product shipping and delivery process

Verified
5/5

2018-02-04

Great Product; Smooth Transaction

"Ordered replacement mask - it couldn’t have been easier. Thank you. "


Verified
4/5

2018-02-04

No problems​, satisfied with item received.

"Needed piece I lost for Simply Go. I ordered and received it. No problems.
"


Verified
5/5

2018-02-04

C pap machine supplies

"Wonderful experience, Will definitely order again!"

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Overall customer service
Overall product shipping and delivery process

Verified
4/5

2018-02-04

O.K.

"It was fine. I will let you know if there was anything wrong."


Verified
5/5

2018-02-04

Fast and accurate shipping, reasonably priced. Very satisfied with their service.

"Excellent company to do business with"


Verified
5/5

2018-02-04

excellent service

"good choice and swift shipping"


Verified
3/5

2018-02-04

Mask does not quite fit like the mask I wanted that they no longer make. Not sure if I need to adjust differently to make it work.

"Did not purchase ins to send it back. So will keep working on adapting. "


Rep reply posted 2018-03-09
A rep from CPAP.com, CPAP.com, has responded:

“We are so sorry to hear about this negative experience. I see our representative Shannon has reached out regarding this issue. If you have any questions or concerns, please contact us by phone at 1-800-356-5221 or by email at cpap@cpap.com.”


Verified
2/5

2018-02-03

chin strap problem

"I ordered 2 chin straps, the Ruby Adjustable and the Premium chin strap (HCPCS A7036). The ruby was fine but the premium was useless. There are no instructions as to how to attach the back of the head strap and no matter what I try, it will not attach properly. One side of the wide head strap has a slit to let you attach one side of wide strap, but the other side has no slit and you can't attach the other end of the back strap. even if I make my own slit, the Velcro is backwards and would not attach correctly. Unless I got a defective item, this strap is totally useless. "

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Overall product shipping and delivery process

Rep reply posted 2018-03-09
A rep from CPAP.com, CPAP.com, has responded:

“We are so sorry to hear about this negative experience. I see our representative Shannon has reached out regarding this issue. If you have any questions or concerns, please contact us by phone at 1-800-356-5221 or by email at cpap@cpap.com.”