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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
4.35/5
Customer service:
4.08/5
Return/Replacement policy:
0.00/5

Verified
5/5

2017-11-11

cpap order

"I ordered a full face mask. It came in the mail on time and was exactly as I ordered. A pleasant experience."

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Overall product shipping and delivery process

Verified
5/5

2017-11-10

Great service, great products

"I have ordered here before. Always a good experience. Good prices. "


Verified
5/5

2017-11-10

Happy customer

"I love being able to pick a mask in my bucket. I can also try different masks and have been very happy with the experience and will be continuing to purchase my supplies with you.."


Verified
5/5

2017-11-10

GOOD JOB!

"Ordered and got here is good shape. Quality good! I am a satisfied customer. Thanks much!!"

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Verified
5/5

2017-11-10

Great service here

"My order was shipped quickly and correctly. All items. were packed well, and were just what o needed"

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Verified
5/5

2017-11-09

Katherine helped me out

"I had an issue with an order that was quickly resolved by Katherine. The chat session is 1000% better than waiting forever for someone to pick up the phone.
"


Verified
5/5

2017-11-09

Excellent

"I would recommend Cpap to everyone.
I have Insurance but they charge to much
I am so glad I found Cpap.
"

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Verified
4/5

2017-11-09

I ordered my new device but I gotta say, it is very loud,where the vents are on the front is very loud. I try putting tissue in to block out

"Very loud through the vents on top and I try to stuff tissue in to block the sound, I need help. Any ideas? I would appreciate any info you have to help with this problem. Thank you, Sheila"


Verified
5/5

2017-11-09

Great Customer Service

"Had an issue with my order today and tried the Live Chat for the first time. I was assigned a Customer Support Specialist by the name of LaToya and the process could not have been smoother. We had everything cleared up inside of 5 minutes and my supplies are on their way. Thanks LaToya!"

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Verified
5/5

2017-11-09

Very helpful!

"Staff insured I selected the right mask. "


Verified
1/5

2017-11-09

Terrible

"Over priced products . Got charged for some reason after paying for items then had to make several calls to my doctor to prove that I had a sleeping condition . Honestly not worth the hassle ."


Rep reply posted 2017-11-13
A rep from CPAP.com, CPAP.com, has responded:

“We are so sorry you had an issue with our site. A CPAP expert will be reach out shortly to sort it out!”


Verified
3/5

2017-11-09

Wrong item

"After taking a significant time on the phone to have the correct item, it was wrong. When I called again the correct item was sent. The return label has still not been received to return the incorrect items. "


Rep reply posted 2017-11-13
A rep from CPAP.com, CPAP.com, has responded:

“We are so sorry you had a negative experience with our site. A CPAP expert will be reaching out shortly!”


Verified
5/5

2017-11-09

Help with my humidifier

"From start to finish Katherine was personable, friendly and professional. She is very knowledgeable and had the patience of Job! Got my answers right away without any difficulty whatsoever. Hold onto this one. :) "


Verified
5/5

2017-11-09

Easy does it!

"CPAP.com is great! Lots of products available. Good prices and great service! I'll use this company over and over again!!"


Verified
4/5

2017-11-08

excellent machine

"I'm still adjusting to the new machine but it's been very satisfactory. With any new machine you have to adjust to the new sounds and pressure settings so I'm slowly transitioning to using it full time. Purchased it to be my travel machine because it's very lightweight. "