ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
4.24/5
Customer service:
3.96/5
Return/Replacement policy:
0.00/5

Verified
5/5

2016-09-30

"FedEx delivery is poor, The driver does not place the package where it is easy for an elderly person to retrieve. This last delivery was in the middle of the porch where it is difficult for me to reach it. It needs to be placed on the side of the door where the handle is located,"

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
N/A
Overall product shipping and delivery process

Verified
5/5

2016-09-30

"GOOD SERVICE, GOOD WEB SITE"

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2016-09-30

WOW!!!

"I've been going through mask after mask for the last 7 years and this is the BEST rig and I'm sticking with it. There is little skin contact (less to no skin irritation), the nasal prongs fits sealed (no leaks or hissing sounds), and it's not bulky and easy to clean. Hat's off the the designer and engineer."

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2016-09-30

Shop online with CPAP.com!

"I am much more satisfied with CPAP.com than my local CPAP store. In Toronto they are always trying to force me to buy equipment that I don't need. My mask broke about 6 months ago and the nearby store charged me $250.00 for a flimsy replacement that broke a few months later. I paid around $90.00 Canadian (including shipping) to replace the original mask that broke and I am getting a great night's sleep now. I recommend shopping on line for CPAP parts."

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
N/A
Overall product shipping and delivery process

Verified
5/5

2016-09-30

great customer service

"everyone was very helpful in all aspects of the sale. "

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2016-09-30

a catchy title

"Thank you for excellent service, Good Prices, and Quality product."

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
N/A
Overall product shipping and delivery process

Verified
5/5

2016-09-29

Bobolew

"very helpful, fast efficient service, very courteous also"

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2016-09-30
A rep from CPAP.com, cpap5, has responded:

“Thank you for taking time to review our company! We are glad that you are pleased with your experience, and look forward to helping you in the future. Sleep well!”


Verified
5/5

2016-09-29

Reliability

"After consulting the respiratory therapist as to the exact component needed (she gave me the wrong number to order), Icalled and you graciously helped me replace with the right item. Now if only I could find a similarly reliable service to supply intermittent supplies. They just screwed up another order."

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2016-09-30
A rep from CPAP.com, cpap5, has responded:

“Thank you for taking time to review our company. We are glad that we were able to help, and we look forward to assisting you with your CPAP needs in the future! Sleep well!”


Verified
4/5

2016-09-27

"Great price and customer service...I would recommend CPAP.com."

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2016-09-27
A rep from CPAP.com, CPAP.com, has responded:

“Thank you for taking the time to submit a review! We love it when our customers have a good experience with us. We hope you get some good sleep!”


Verified
5/5

2016-09-26

Sleep in peace again

"CPAP.com come through every time. It's hard to believe that there's a company that really cares enough for their customers that there's never a problem with returns.
YHANKS!!!!!
"

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2016-09-27
A rep from CPAP.com, CPAP.com, has responded:

“We appreciate you taking the time to review CPAP.com! We are thrilled when our customers have a good experience with us. We wish you a wonderful night's sleep!”


Verified
5/5

2016-09-26

Great service as usual

"Products arrived on time, with a lot of useful tips. Thank you."

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
N/A
Overall product shipping and delivery process

Rep reply posted 2016-09-27
A rep from CPAP.com, CPAP.com, has responded:

“Thanks so much for leaving a review. We love it when our customers have a good experience with us. We hope you get some good sleep!”


Verified
5/5

2016-09-25

Apria ****... CPAP.com ROCKS!

"Apria is a CPAP equipment rental/insurance company that has very questionable business practices, in my experience.

After years of renting equipment, I changed Health Plans and was totally raked over the coals....

I turned in my old rental equipment and purchased new equipment from CPAP.com.

CPAP.com is very easy to deal with, very customer friendly, and they were extremely fast in working with my Dr's office and shipping my equipment. They have GREAT prices as well.

I will definitely do business with them again.

"

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2016-09-27
A rep from CPAP.com, CPAP.com, has responded:

“Thanks so much for taking the time to submit a review! We are very pleased when customers have a good experience with us. Have a great night's sleep!”


Verified
5/5

2016-09-25

Excellent CPAP Machine

"When I purchased my new CPAP machine I wanted to get a good machine that would last me 6+ years and CPAP.com did just that for me. Their customer service took my information from me then recommended a ResMed Model 10 for me, because I was dead set on a ResMed SE9 (just like I had). The Sales Rep went over all of the features and convinced me to buy the Model Air Sense 10 for a lot less money. I love the new machine and the new features are terrific. They contacted my doctor for the prescription and took care of everything. It also sends the info thru my smartphone so I don't need to mess with the little SD chip. I am a happy user, especially because it arrived the next day."

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2016-09-27
A rep from CPAP.com, CPAP.com, has responded:

“Heya! Thanks so much for leaving a review. We are thrilled when our customers have a good experience with us. Have a great night's sleep!”


Verified
5/5

2016-09-25

Very Happy

"satisfied of the products "

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2016-09-27
A rep from CPAP.com, CPAP.com, has responded:

“Thank you for leaving a review. We are glad you are satisfied with the products. We wish you a good night's sleep!”


Verified
5/5

2016-09-25

New machine an equipment

"Excellent Service!!! Will use from this period forward.."

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2016-09-27
A rep from CPAP.com, CPAP.com, has responded:

“Thanks so much for leaving a review. We love it when our customers have a good experience with us. We hope you get some good sleep!”