ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
4.34/5
Customer service:
4.10/5
Return/Replacement policy:
0.00/5

Verified
5/5

2016-05-09

These guys were awesome!

"I needed a travel CPAP for a trip to Europe and the CPAP.com folks were so great and helpful. It took my Dr. forever to get me the prescription I needed- so we were running very short on time. As soon as I got the prescription I worked with the CPAP.com Rep who helped us select the right machine and get in 2 days! I had time to test it out and then have it ready for travel! It worked great and I love it!"

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2016-05-08

Quick Service - Good Products

"This was my first experience with them and I wanted a different mask than the one I had. From their wide selection, I chose one that looked comfortable and it was!"

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
N/A
Overall product shipping and delivery process

Verified
5/5

2016-05-08

"I found what I needed quickly and did not have to speak to anyone for help. Delivery was fast. My insurance is very difficult to work with, so I always turn to Cpap.com. no problems, just satisfaction!!"

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
N/A
Overall product shipping and delivery process

Verified
5/5

2016-05-08

simply great

"So glad the headgear i prefer is available. Customer service was great and getting the package was great once the prescription was available and got to the right place. It is not CPAP's fault, but having to have a prescription for the headgear seems like nonsense to me. My regular supplier for my equipment stopped using the Puritan headgear, i had to find another place quickly. Thank you for making it as easy as possible. "

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2016-05-08

"Best features and lowest cost. Will recommend to others. Far better than the medical supply the insurance company sent me to "

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2016-05-08

Came through where my provider could not.

"Ordered my usual supply of masks and filters through my insurance designated supplier. They do not carry, nor does insurance cover the cost of replacing a flip lid seal for my H5i CPAP. They suggested an 'open market' provider such as CPAP.com. Quickly found the flip lid seal along with a few items I was not aware of. Purchased items have added to the effectivity and comfort of the unit; in line filters, fabric hose cover, and hose suspension system. Would've been nice to have known about CPAP.com a few years ago. Well designed web site and excellent service."

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
N/A
Overall product shipping and delivery process

Verified
2/5

2016-05-08

Shipping costs are a little absurd.

"$7 to ship a headgear? Don't you think that's a little absurd?"

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
N/A
Overall product shipping and delivery process

Verified
5/5

2016-05-08

Cheap - fast - and Quality

"My three favorite things.....the best."

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2016-05-07

Great service!

"Got exactly what I ordered delivered earlier than promised. Web site made ordering very easy. Will use again and recommend to friends and family"

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2016-05-07

2 cords-2 houses

"Instead of bringing the entire machine & cords to a different house on weekends I purchased an extra electrical cord for the wall & machine. This way the cords stay but the machine goes back & forth. "

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
Overall product shipping and delivery process

Verified
1/5

2016-05-07

You ****!!!!!

"I placed an order for a face mask. One week later you tell me that I need an prescription for the order. I submit the prescription. Then you tell me that the order is in back order. What a waste of my time!!!!! You guys ****!!!!

P.S.
I am also an oral and maxillofacial surgeon. Will not refer patients to your site!!!!
"

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2016-05-07

Great service and will order from them again!

"Great service and will order from them again!"

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2016-05-07

A Very Satisfied Customer

"A great transaction! A+++ Service. "

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2016-05-07

Good product at a lower price

"Delayed feedback. The supplies arrived on time. Your products cost less that other web sites. Nice job. "

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
N/A
Overall product shipping and delivery process

Verified
5/5

2016-05-06

Quality Seller

"CPAP.com did a great job of handling my order for supplies. Had an issue with one item and they corrected it immediately without question. Thanks for the quality service."

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
Overall product shipping and delivery process