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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
4.43/5
Customer service:
4.26/5
Return/Replacement policy:
0.00/5

Verified
5/5

2018-09-21

Chin strap

"Ordered a Halo chin strap and it was shipped very quickly and works great....."


Rep reply posted 2018-09-21
A rep from CPAP.com, CPAP.com, has responded:

“Perfect! Please let us know if there is anything else we may be able to assist you with.”


Verified
5/5

2018-09-21

Great Prices and Quick Shipping

"This is my second purchase from CPAP.com and I have been extermely satisfied with their products, service, and turn araound time. The pricing is amazing, as well! Thank you CPAP.com."

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Rep reply posted 2018-09-21
A rep from CPAP.com, CPAP.com, has responded:

“You are welcome! Thank you for sharing your experience with us. Please let us know if there is anything we can assist you with.”


Verified
5/5

2018-09-21

VERY PLEASED

"NICE TO BE ABLE TO GO ONLINE AND PLACE AN ORDER AND NOT HAVE TO GO DRIVE ALL OVER TO GET A PART."


Rep reply posted 2018-09-21
A rep from CPAP.com, CPAP.com, has responded:

“We are happy that you have found the online ordering process to be convenient. Please let us know if there is anything we can assist you with.”


Verified
5/5

2018-09-20

Excellent Service

"Customer representative was helpful. Order delivered promptly and correctly."

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Rep reply posted 2018-09-20
A rep from CPAP.com, CPAP.com, has responded:

“We are happy to hear that you received your correct order in a timely manner. Thank you for sharing your excellent experience with us.”


Verified
5/5

2018-09-20

Excellent considerate customer service

"The customer service consultant was professional and understanding and resolved my issue completely"


Rep reply posted 2018-09-20
A rep from CPAP.com, CPAP.com, has responded:

“Thank you for letting us know about the excellent service that you received. Please let us know if there is anything else we can assist you with.”


Verified
5/5

2018-09-20

Excellent costumer service.

"The people at Cpap.com were extremely helpful in helping me find the correct product for my machine. They are extremely knowledgeable about the different parts and products that work best for my cpap machine since there are so many different ones out there. Ordering was a breeze and my package arrived in the mail in just a few days. I highly recommend giving them a try. "


Rep reply posted 2018-09-20
A rep from CPAP.com, CPAP.com, has responded:

“We are always glad to help in any way possible. Thank you for sharing your excellent experience with us.”


Verified
5/5

2018-09-20

good

"everything is great.Will be back"


Rep reply posted 2018-09-20
A rep from CPAP.com, CPAP.com, has responded:

“Great! We look forward to hearing from you soon.”


Verified
5/5

2018-09-20

Great experience!

"My husband needed the adapter for his CPAP so that he could go on a 6 day float trip in the wilderness area of Idaho. Whe I put the order in ,on the weekend, I had a small issue with PayPal (on my end) and i left a message to speak with the rep first thing Monday morning. She called right away, we resolved the issue, and the adapter was at my front door promptly. It worked just like it was supposed to! "

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Rep reply posted 2018-09-20
A rep from CPAP.com, CPAP.com, has responded:

“Excellent! We are glad everything worked out well. Please let us know if there is anything further that we may be able to assist you with.”


Verified
5/5

2018-09-19

Easy Ordering and Fast Shipping

"It was very easy to order the CPAP mask liners that I needed and received my order quickly. "

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Rep reply posted 2018-09-20
A rep from CPAP.com, CPAP.com, has responded:

“Thank you for sharing your experience with us. Please let us know if we can help you with anything else.”


Verified
5/5

2018-09-19

Cheerful helper

"My husband is going on a hunting trip and LALA was extremely helpful in getting him set up with everything he needed. It is imperative that he use his machine or Medicare will not cover him! Not to speak of the fact that he could stop breathing if he doesn't use the machine. Again I want to repeat how helpful LALA was in assisting us. I will be sure to recommend cpap.com to everyone we meet who requires assistance. Thank you!"

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Rep reply posted 2018-09-19
A rep from CPAP.com, CPAP.com, has responded:

“Thank you for sharing the wonderful experience that you had with Lala. We look forward to hearing from you soon!”


Verified
5/5

2018-09-18

The product didn't work.

"The item did not work as described in the original sales presentation on line. The container to hold my water tank was not big enough to hold my tank so therefore i could not achieve the Sanitation Goal that I purchased it to do. I called in and they gave me instructions to return it for a full refund. I did have to pay shipping to return it."


Rep reply posted 2018-09-18
A rep from CPAP.com, CPAP.com, has responded:

“We are very sorry that the ordered product did not work out for you. The product that you ordered did come with free returns, if returned within the 30 day trial period. Someone from our customer service department will be reaching out to you shortly.”


Verified
5/5

2018-09-18

Buying cpap equipment parts

"Very good service, website was user friendly. "


Rep reply posted 2018-09-18
A rep from CPAP.com, CPAP.com, has responded:

“Thank you for sharing your good service experience with us. Please let us know if there is anything else we can help you with.”


Verified
5/5

2018-09-18

Great Customer Service

"I had many questions about portable CPAP batteries for a camping trip. The agent was very helpful, answered all my questions. This allowed me to purchase the right battery and components for my needs. Arrived on time and worked just as explained by the agent!"

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Rep reply posted 2018-09-18
A rep from CPAP.com, CPAP.com, has responded:

“Perfect! Thank you for sharing your experience with us.”


Verified
4/5

2018-09-17

New service

"This is the first time I have used CPAP.com.
I am very happy with the product and service
"


Rep reply posted 2018-09-18
A rep from CPAP.com, CPAP.com, has responded:

“Thank you for giving our company the opportunity to serve you. Please let us know if we can assist you with anything else.”


Verified
5/5

2018-09-17

Life saver

"I was pleased to quickly receive the replacement parts for my CPAP machine. It was back to restful nights of sleep for me. Thanks again! "

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Rep reply posted 2018-09-18
A rep from CPAP.com, CPAP.com, has responded:

“We are pleased to know that you received your order quickly. Please let us know if there is anything else we can assist you with.”