"Easy order process. Processing on website was kind of slow. I wish I was give an estimated date of delivery before selecting shipping type. The UPS ground is very slow. "
"The hard drive was perfect. The delivery was very quick. The process - finding the item, ordering, checkout, and delivery was great. I would purchase from CPU Medics again"
"Great customer service. The order didn't work out for us, but they tried professionally to resolve it over the phone. They handled the return promptly and we were very satisfied. I would definitely buy from them again."
"My order for a sata HDD: Website easy to navigate and ordering process was easy and quick. Order received on time and was the correct part at a great price.
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"Easy to find manufactured replacement parts, for me that is great."
"Excellent communication, service and notification on the status of this order; an UPS tracking number was provided in a timely manner. I will recommend CPU Medics to all of my employees and lateral acquaintances in the Information Technology field. "
"Very satisfied I will be ordering parts in the future from them"
"I was please with the Alienware keyboard I received from CPU Medics. Shipping time was about 3 days and the product was in the condition described. I will use them again."
"A very good company, quick in getting the required part to me"
"I'd give them zero stars but no option to do so.
we ordered very clearly a product (HP american keyboard). It showed a picture. We got a completely different keyboard, for the UK which has a different enter button and shift/caps button. Anyone that types knows the difference. we can't type on it. we called and get a vm with a kid on it. finally reached him and he said hed call back and he didnt. we called and he is ignoring our calls now. same kid probably runs the company out of his parents garage. TERRIBLE. dont do biz here! So now i have to do a reversal on my paypal. What a pain!
We tried calling at all hours of the day. They answered when it was blocked but when it wasn't they let it go to a machine. They did not tell us anything about filling anything out. That is such garbage. We had to reverse our payment through Paypal.
They told us they would call us back and they didn't. They also got many messages and emails and didn't reply to one of them.
We are currently disputing payment through Paypal.
NOTHING HONEST about this company."
"Your site is much easier to use than the HP site and a fraction of the cost."
"Bought a Battery in October.
Flynn"
"Awesome service, fast response to questions. Product was exactly what I required."
"Fast shipping, right product, great condition, works as promised."
"Needed a hard disk replacement for an older HP laptop. CPU Medics had the exact HP part listed for lowest cost I could find and shipped a compatible replacement promptly; new hard disk is working fine. Will look here first next time I need hardware! "
A rep from CPU Medics, cpumedics2011, has responded:
“We sent a wrong keyboard, it was an honest mistake - both keyboards had the same model number but a different part number, so it was very similar. We spoke to her, asked that she fill out the RMA form to formally request RMA and provide all the details but she never did, she never contacted via email and we did not hear from her again. Also, we're EST available from 5pm EST, customer is PST, if she attempted to call, it was after business hours and left no voicemails. A full Refund was given before this review was written.”