ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
1.25/5
Customer service:
2.50/5
Return/Replacement policy:
0.00/5

Verified
5/5

2022-05-09

Going the extra mile (or two)

"The short description of my experience is "CPU Solutions did not disappoint". Was looking to build a new desktop for upcoming Windows 11. Built many PCs for myself and friends and am tired of doing all the compatability checking, so decided to check these folks out for the first time in a while. They had some combo packages of MB-CPU-RAM that attracted my attention because of pricing and because I could somewhat customize the package. Got exactly what I wanted and saved a few bucks on the price because I chose a different CPU. Since there is always some concern about component compatability I got on their chat during the order process and asked specifically about it. I was told that I could ask for their "burn in" service that included full update to MB BIOS as well as running it for compatability. I won't mention the price but it was GREAT! That sold me on placing the order. Their cheapest shipping was far from free, but you get what you pay for. The service was worth the price and the time from order to receipt of the product was only 4 days!! Lastly, the package I received was not only still completely assembled after their testing, but was completely protected in appropriate wrap but included the original MB box, manual, and accessories.. Will definitely use them again for the next build. Well worth the few extra $$$."

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2022-04-28

Just got my new workstation tody

"So far so good. I got my new workstation and it looks awesome. It came very well protected for shipping and as soon as I am done loading all my stuff I and have a chance to use it I will update my review.
So far I am very happy for a great value.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-05-03

Chat was helpful

"I had several questions to make sure I was understanding all of the information and configurations. Chat answered al of them in a friendly way, even when some of the questions to me seems a bit basic."


Verified
5/5

2022-04-29

Got my pc built and delivered in a week

"I called and changed my motherboard last minute, they got me fixed up with what I wanted. Along with great customer sevice! I recommend cpu solutions to everyone over cyber power pc or any leading competitors. Being I have bought from multiple. Ty"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2022-04-27

Meets Expectations

"
I have had it for a month, now. I am pleased with it my new pc. No problems to report with function or build. Fast delivery; Well put together; Fair price.

After many deliberations, I decided on a plain, but expensive want. I found the price to be market fair, comparative to buying the parts and building it myself.
The turn around was quick. Ordered it on a Friday morning, overnight. I had it the following Saturday.
My build arrived solidly packed for travel. No problems to report with function or build (except for minor scratches of graphic card paint-- invisible until rpg is lighted--perhaps due to the protective foam molded to card?). My machine works and looks as I hoped and fretted for. Cpu Solutions has satisfied my expectations.

Caveat: I opted for UPS ground delivery. I also opted for a "when delivered" notification. UPS driver did not deliver to door (normally, this has not been a failing, practiced), nor get a required signature. I had to go, blindly, in search of package. I found it sitting (on the sidewalk), unsecured, where my apartment complex mailboxes are located. Promising a within the hour follow-up, I have yet to here back from UPS as to where or what the driver did with the50lb(approx) box I had to lug, relievedly, back to my apartment.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-04-26

Very professional company

"Great service. Vey professional."


Verified
5/5

2022-04-19

Extremely helpful

"Helped me in every way I asked and it turned out great"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-04-05

Chat support was super helpful!

"Thanks for helping me find the best deal!"


Verified
5/5

2022-03-30

Love the pricing

"Found one of your desktops on Amazon. Checked your website for more options and found much more than I thought. Great choices and options. Thanks!"


Verified
5/5

2022-03-25

Great Service

"Easy ordering, on time delivery. I ordered an EVGA 3060ti, it arrived in the sealed box, I installed it and it worked perfectly. I would definitely order from them again."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-03-21

A company that stands behind its products and warranty. The rarest kind today.

"A company that has people that truly care.

My PC arrived and would not power on. I contacted support via email and soon we started to troubleshoot things. Excellent service, and when everything I could do on my end didn't work they sent a new PSU. When it didn't work, I shipped the PC back.

For anyone thinking of buying and wondering if this company stands behind their builds, products and workmanship. I want everyone to know: Yes 100% they sure do.

Mind you I am 100% happy and over the moon even with the unfortunate DOA of my new PC. I do not blame or hold CPU Solutions for this. I mention it to point out they actually back their workmanship.

CPU Solutions took care of the shipping with an return label not just from me to them, but both ways.
I was given the choice of a NEW machine being chipped out once mine was received. Or they can repair mine AKA more likely replace the motherboard. I chose to let them decide.

Maybe a week or so went by and my PC was back home, now working. This may vary for people as it is based on how busy the tech repairing things is, how many customers before you have repairs being made.

Read the warranty information on the site. It is very helpful and is backed up 100%.
'
Truly a gem of a company.

I broadcast on Twitch as AbiliTV the broadcast is informal and covers many topics. Disability to many more, and music. Old school hip hop to country and more. Talk and music, and I like to talk about CPU Solutions and my PC so others can find a great deal like I did.

100% totally recommend CPU Solutions and will be buying from them again.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-03-21

What a great way to spend lots of money

"This is a great place for people who like to build their own computers, but don't like the actual building part. These folks put the machine together very neatly--much better than the name brands. With these computers, you know what you're actually getting, because you select the parts. Very cool way to do it...without having to spend 5 hours doing it yourself."


Verified
5/5

2022-03-10

Awesome place to buy a PC.

"Have bought multiple PCs from this place. Awesome customer service and PC builds. Will be doing future business with this company."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-03-10

Perfect

"Received all as expected. System works great."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-03-09

One of the best transactions

"Expectations exceeded my wildest dreams. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges